Sales Representative at a Luxury Furniture Company - Kaplo Africa

Kaplo Africa - Our client, a luxury Furniture company, is recruiting to fill the position below:

Job Title: Sales Representative

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Responding to customer inquiries via phone, email, or in person.
• Providing information about products and services.
• Resolving customer complaints and issues.
• Processing customer orders and returns.
• Handling customer complaints and providing appropriate solutions.
• Referring customers to supervisors or other appropriate contacts when necessary.
• Keeping records of customer interactions and transactions
• Following up with customers to ensure satisfaction
• Maintaining a positive and professional demeanor at all times.
• Build sustainable relationships and trust with customers through open and interactive communication.

Requirements and Skills

• Candidates should possess an SSCE qualification with relevant work experience.
• Proven sales & customer support experience in the Furniture industry.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Application Closing Date
29th March, 2023.