Front Desk Representative at Balmoral Group

Balmoral Group is an established and expanding integrated agency working across the spectrum of live events, design, planning and execution. We handle a diverse portfolio, offering 360-degree solutions to a number of industries, encompassing Event Management & Promotions, Exhibitions and Marketing Communication. Balmoral Group provides an extremely broad range of services. Our marketing experience means we deliver solutions that have not only had impact, but work. Our company has grown out of the desire to do everything in-house.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Lagos
Employment Type: Full-time

Job Summary

• As our Front Desk Staff, you will be the first point of contact for our clients and visitors.
• You will be responsible for providing excellent customer service, managing our reception area, and handling administrative tasks.
• We are looking for a female graduate with a Law professional degree (Bachelors Degree) and who resides in Lagos.

Key Responsibilities

• Greet and welcome clients and visitors with a positive attitude.
• Answer and direct phone calls to the appropriate person or department.
• Manage the reception area and ensure it is clean, organized and presentable at all times.
• Schedule appointments and meetings for staff members.
• Manage incoming and outgoing mail, including courier services.
• Ensure all office supplies are stocked and ordered as needed.
• Assist with administrative tasks as needed.

Key Performance Indicators:

• Deliver excellent customer service to clients and visitors.
• Maintain a clean and organized reception area.
• Efficiently manage incoming and outgoing phone calls and mail.
• Schedule appointments and meetings accurately and in a timely manner.
• Assist with administrative tasks in a timely and accurate manner.

Qualifications and Requirements

• Bachelor's Degree in Law or any related field.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office.
• Ability to multitask and prioritize effectively.
• Must be a female graduate residing in Lagos.

Application Closing Date
Not Specified.