Corporate Sales Executives at Konga Nigeria

Konga is a leading player in the Nigerian e-commerce space, with over a thousand (1000) employees across the country, over 35 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express, Konga Health, Konga Food, etc.

We are recruiting to fill the position below:

Job Title: Corporate Sales Executive

Locations: Abuja, Lagos and Port Harcourt - Rivers
Report to: Head, Corporate Sales
Department/Division Unit: Corporate Sales
Hours of Work: 8am – 5pm

Job Objectives / A Brief Overview of the Role

• Corporate Sales Executives are the face of the company.
• Responsible for interacting with customers and potential clients, presenting their company’s products or services, onboarding and retaining corporate clients and closing deals.

Job Duties / Responsibilities / Accountabilities

• Present, promote and sell products/services using solid arguments to existing and prospective Corporate Organizations.
• Perform cost-benefit and needs analysis of existing/potential corporate clients to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Create new corporate accounts.
• Reach out to corporate organizations through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Follow up with debt recovery/trade receivables.
• “Go the extra mile” to drive sales

Key Performance Indicators

• Near zero incidence of customer complaint/negative.
• Near zero incidence of untimely response to escalation.
• Customer acquisition (Target vs Achieved).
• Revenue delivered (Target vs Achieved)
• Receivables reduction (% Reduction on overdue per week)
• Learning & Development (Number of skill/ Udemy certificate acquired per month).

Working Relationship
Internal:

• Corporate sales
• Retail
• Category Managers
• Supply Chain Operations
• Logistics
• Finance and Audit
• Warehouse, and
• Kxpress

External:

• Customers and Corporate entities.

Qualifications
Essential:

• Candidates should possess a University Degree (BS/BA) in any related discipline.
• Excellent Sales and Negotiation Skills
• Good Interpersonal skill.
• Experience in resolving issues, managing and retaining customers.
• Excellent analytical skills.

Knowledge and Experience:

• Proven work experience as a Corporate Sales Representative
• Excellent knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication, persuasion and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

Application Closing Date
Not Specified.