Sales & Logistics Administrator at Lafarge Africa Plc

Lafarge Africa Plc is a member of the LafargeHolcim Group – the biggest building and concrete solutions company in the world. It is a publicly quoted company on the Nigerian Stock Exchange (NSE) and serves Nigeria with a wide range of building and construction solutions designed to meet housing and construction needs from small projects like individual home buildings to major construction and infrastructure projects.

We are recruiting to fill the position below:

Job Title: Sales & Logistics Administrator

Requisition ID: 1066
Location: Opebi, Lagos

Summary
The person in charge should:

• Serve as a point of contact for customers with queries about Mortar products, orders and deliveries and provide support for the Mortar sales representatives and Team
• To execute and organize the Sales, Logistics and Marketing administration activities in order to achieve customers satisfaction with Mortar services.
• Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises.

Responsibilities

• Provides support in Sales, Logistics & Marketing administration
• Master Data management (Customers, Vendors, Materials)
• Prepare commercial offer to Customers to be reviewed and discussed with the Head of Mortar in consultation with the Mortar Sales Representatives.
• Upload of the data related Mortar Forecast
• Prepare of documents related to material and logistic as a base for invoicing, tax payments, open accounts receivables & payables and any reports to authorities
• Keep the evidence of weekly delivery plans in order to support the Mortar Team
•  Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Mortar services.
• Reconciliation of the delivered freights with physical evidence (weighbridge ticket, order, confirmation) and SAP
• Support the Mortar team to achieve and exceed period targets in accordance with all company procedures and code of business conduct
• Administer team liaison with stakeholders such as state and local governments authorities, and other regulators in Nigeria
• Effectively communicate with other department to ensure that customer requirement are met, and any issue are resolved in a timely manner 
• Provide the monthly and sales reports for the Mortar activities in the country
• Participate in preparing budget proposals for Mortar in the country

Job Dimensions
List of Direct Reports:

• Nil

Key interfaces, stakeholders and relationships:

• Internal:
  • Head, Mortar
  • Mortar Sales Representatives
  • Mortar Production Team .
  • Mortar Technical Development
  • Marketing & Pricing Innovation Team
  • Cement and RMX Teams
  • Communication Managers, Public Affairs, Strategy Departments
  • Business Shared Service - Finance/Accounting, Procurement, Logistics, Legal, etc.
• External:
  • Customers
  • Vendors
  • Trade Associations

Education & Qualifications

• Business Management / Social Sciences with proven experience in administration, preferably in service
•  > 3 years of experience
• Construction Background will be a plus

Technical Competencies:

• Proven work experience as an administrator or support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Training in Salesforce Business Partners Creation, SAP (Masimo)
• Training in SAP (Sales and Logistics Process steps)
• Training in Delivery Monitoring Usage
• Understanding and Reporting of sales & marketing performance metrics
• Excellent organizational and coordination skills

Behavioral Competencies:

• A team player with high level of dedication
• Ability to work under strict deadlines
• Ability to work in a diverse and multinational environment and to engage with broad range of internal and external stakeholders
• Excellent communication and influential skills
• High Adaptability and Resilience
• Result oriented
• Analytical Skills
• Strong sense of ethics

Application Closing Date
Not Specified.