IT Officer at the Confederation of African Football (CAF)

The Confederation of African Football (CAF) was founded in 1957 by four nations: Egypt, Sudan, Ethiopia and South Africa. As the administrative body of the region, CAF manages competitions, offers technical and administrative training courses while actively fostering the promotion and practice of football. The Confederation organizes championships such as the Africa Cup of Nations (CAN or AFCON), the most popular competition. It maintains very close links with FIFA in coordinating tournaments for different events such as the World Cup, Youth and Women competitions and the Olympic Games Football Tournaments.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Cairo, Egypt (CAF Headquarters)

Responsibilities

• Manage & plan CAF’s Cloud platforms such as Exchange Online, Teams, Azure AD, and Microsoft Endpoint Manager (Intune MAM, MDM).
• Provide primary administration and tier 3 technical support for Azure, Office 365, and Azure Active Directory services in multiple domains/tenants.
• Perform daily & weekly maintenance routines by proactively actioning on alerts from Monitoring systems related to the above-mentioned technologies.
• Manage M365 subscriptions, licenses, identity management and automations using PowerShell, other scripting languages, or Microsoft Graph API.
• Manage and provide technical expertise with migrating email from various platforms and tenants to M365 to support mergers and acquisition activities.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability in Azure and Office 365 environments.
• Review Azure internal expenditure, develop, and present reports to stakeholders to take cost reduction actions.
• Work parallelly with support and on-going technology projects as assigned.
• Develop processes, and procedures for the infrastructure and cloud components. 
• Provide after-hours support when needed for critical systems (Ex: Maintenance & Escalations) and collaborate with Team members in different time zones.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Maintain security, backup, and redundancy strategies.
• Single point of contact for Hardware for CAF colleagues.
• Maintain the inventory of hardware components and software licenses and ensure they are correctly registered against the right person.
• Provide periodic reports to the CAF IT management.
• Assist with other duties as directed by management and achieve goals set to be align with organizational goals.

Requirements (Profile)

• Bachelor's Degree in Information Technology, Computer Science, Engineering or similar.  
• At least 3 years’ experience in the IT field. 
• Fluent in English both written and spoken is a must; command of any of the other CAF official language (French, Arabic) is a plus.
• Strong problem-solving skills and interest in cloud computing and cyber security.
• Experience in multi-tenant Azure and Office 365 environments.
• Experience in Microsoft service within Azure Active Directory.
• Experience in Scripting/Automations using PowerShell or another scripting language.
• Microsoft 365 certified enterprise Administrator expert.
• Experience in Azure Monitor and Log Analytics.
• Good problem solving, and communication skills. 
• UNIX system administration.

We Offer

• An interesting and varied job in an exciting and innovative international organization.
• Attractive employment conditions.
• The opportunity to be part of a highly committed international team.
• Quality social security coverage.
• An excellent pension schemes.

Application Closing Date
20th April, 2023.