Functional Excellence Lead at mPharma Nigeria

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 350+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across seven African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya, Malawi & Rwanda).

We are recruiting to fill the position below:

Job Title: Functional Excellence Lead

Location: Lagos
Employment Type: Full-Time, Permanent contract
Department: Global Supply Chain
Reports to: The Head of Retail Operations

Position Description

• We are looking for an ambitious professional to join our team as a Functional Excellence Lead. The position supports mPharma’s Supply Chain team to contribute to the team’s overall goal of driving operational excellence in terms of Systems and processes across supply chain functions.
• The ideal candidate will actively Interface with Products and Engineering teams to Scope and develop supply chain software products, tools, applications, and solutions developing appropriately detailed specifications for product features so that the development teams clearly understand them. More importantly,
• The Functional Excellence Manager will be involved in the creation and  evaluation of SOPs and ensure strict adherence to SOPs by carrying out periodic Internal/Self-audit programs across the unit.

Key Responsibilities
The roles specific tasks will include:

Process and Systems Continuous Improvement:

• Project lead for End to End SAP/ERP Implementation for Western, Eastern and Southern african markets as well as Public Sector partners (Gabon).
• Onboarding Supply chain for new markets. This includes Product data set up working closely with procurement and P&E. Go-live stock counts and Inventory cleanup to facilitate bloom launch in new markets
• Subject Matter Expert and Global lead for supply chain automation program under the CSCO.
• 1st Level internal Support for ERP, process, and system-related issues within the Supply chain.
• 1st level support to Finance on ERP use. 
• Coordinating the QR coding project for Ghana and Nigeria.

Internal Audit and Compliance:

• Review of Internal operations around systems use, Data management, and compliance to standard procedure with the output being a Quarterly Internal review report to show gaps in process and implement corrective actions within the supply chain.

Business Reporting:

• Weekly cascading of reports around business performance for all countries to SC Management.
• Monthly and Quarterly business performance reports coordinating with Country supply chain heads and process leads.

Product Management and Support:

• A major point of interface between Products & Engineering (Building useful Tech solutions for Supply chain) and Supply chain functional units, helping to develop product scope, cascade improvement initiatives and ensure applications and solutions address actual SCM problems. Last Mile Delivery, Live Ordering, SAP- BLOOM Integration, Pick and Pack Application
• Configuring functions and workflow to facilitate ERP integration with other applications and new processes. Working in collaboration with Data Engineering to build reliable data pipelines for Data exchange between SAP and other proprietary solutions

Qualifications

• Bachelor's Degree in Supply Chain Management, Economics, statistics, Business Administration, and any other related fields.
• At least 6+ years supply chain data analytics/inventory management experience ideally within the retail and pharmaceutical industry
• High proficiency in Microsoft Office (Excel, PowerPoint, etc.) and familiarity with Google Suite (Docs, Sheets, Slides) and ERP and/or Accounting packages.

Our Ideal Candidate:

• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent in English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Strong project management background. 

Application Closing Date
Not Specified.