Front Desk Officer / Client Account Officer at CNL Homes Limited

CNL Homes Limited is a modern Real Estate Development firm established to make Home ownership easy for every Home seekers in Nigeria. We pay close attention to delivering quality Real Estate services towards ensuring over 100% Return on investment for our investors in both the short and long term.

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Client Account Officer

Location: Lagos
Job Type: Full Time

Responsibilities

• Greet guests and provide them with superb customer service
• Manage Switchboards: Answer all client incoming calls, reroute phone calls or take down messages where necessary
• Accept all letters and packages, and distribute them to their appropriate departments
• Monitor, organize and forward emails
• Maintain records and files
• Oversee the office budget
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Prepare outgoing mail by drafting correspondence, securing parcels etc
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc)
• Manage clients' transactions with the company - subscriptions, payment plans, follow-up mails and calls on payment.

Requirements

• Candidate should possess a Bachelor's Degree or HND in Communications related discipline
• Must reside within Abijo GRA to Eleko Lekki-Epe axis
• Proven customer support experience or experience as a Client Service Representative
• Familiarity with CRM systems and practices
• Superb written and verbal communication skills.
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• An experience in a Real Estate firm is a plus.

Salary Range
N30,000 - N50,000 / month.

Benefit:

• Opportunities for growth and development 
• Opportunity to earn above your basic salary and incentives

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: career.cnlhomesltd@gmail.com using the Job Title as the subject of the email.