Semicolon Africa is a social enterprise accelerating digital transformation in Africa. We are on a journey to transform individuals, industries and communities, by spurring them towards solving problems with a focus on talent, technology, and innovation. With the rise in the internet-based economy across the continent, individuals and businesses alike are beginning to digitally adapt to avoid the risk of going extinct. However, to successfully do that, the right talent, skills/ training, partners & advisory are needed. Semicolon Africa aims to be the partner for digital transformation and help businesses and individuals be rightly positioned and adapted while building a thriving technology sector in Africa. We are problem solvers, technologists, and optimists for a better future for Africa.
An Executive Sales Manager is responsible for selling Semicolon products/solutions by identifying leads, educating prospects on products / solutions through calls, training, and presentations, and providing existing customers with exceptional support.
Our ideal candidate will generate and qualify leads, source and develop client referrals, prepare sales action plans, strategies, and schedule sales. He or she will be responsible for driving partnerships with corporate organizations in all sectors.
Primary Relationships:
Reports to: CEO
Manages: Business Development, Sales Pipelines, Grants & other sales-related activities.
Essential Job Functions
Management:
Managing organizational sales by developing a business that covers sales, revenue, and expense controls.
Overseeing the activities and performance of the sales team.
Coordinating with marketing and business development unit on lead generation.
Develop your sales team through motivation, counseling, and product knowledge education.
Track sales goals and report results as necessary.
Knowledge and Opportunity:
Discover and connect with potential clients.
Understand our ideal customers and how they relate to our products.
Provide each customer with a unique solution for every customer in order to enhance top-line revenue growth, customer acquisition levels, and profitability.
Selling solutions and services using solid arguments and data to prospective customers
Present, promote, and sell products/services using solid arguments to existing and prospective customers
Business Relationship:
Maintaining positive business relationships to ensure future sales
Performing cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence
Strategic:
Provides Strategic directions and guidance for the sales function of Semicolon and its sub arms
Devises strategies and techniques necessary for achieving sales targets.
Translate sales strategy into actual sales with measurable impact on profit performance.
Operation & Leadership:
Achieve agreed-upon sales targets and outcomes within the schedule
Coordinate sales efforts with team members and other departments
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Achieving growth and hitting sales targets by successfully managing the sales team
Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives
Growth and Development:
Meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.
Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs
Present sales, revenue, and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Requirements
Bachelor’s Degree in Business, Marketing, Economics, or a related field.
MSc in Business Administration, marketing, economics, or a related field is an added advantage.
7-10 years of Industrial experience in sales within the tech industry is a must-have.
Understanding of the sales process and dynamics.
A commitment to excellent customer service.
Excellent presentation skills
Knowledge of customer service principles
Knowledge of principles and practices of sales
Excellent written and verbal communication skills.
Proven ability to achieve sales targets and exceed sales quotas
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
Knowledge of digital sales platforms
Experience using computers for a variety of tasks.
Competency in Microsoft applications including Word, Excel, and Outlook.
Able to work comfortably in a fast-paced environment.
Key Skills and Competencies:
Planning and strategizing
Persuasiveness
Adaptability
Verbal and written communication
Negotiation skills
Resilience and tenacity
Stress tolerance
Goal-driven.
Application Closing Date
30th June, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: hr.semicolonafrica@gmail.com using the Job Title as the subject of the email.