Key Accounts Manager at FairMoney Nigeria

FairMoney is a credit-led mobile bank for emerging markets. The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. The company has offices in France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager

Job ID: FM474
Location: Lagos
Job Type: Full time
Category: Sales

About the Role

• Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
• We are looking to hire a Key Account Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales, and Customer relationship.
• Below are the roles and responsibilities but not limited to: We are looking to hire a Key Account Manager to join our Sales team. To do well in this role you need a very fine eye for sales, and Customer relationship.

Roles and Responsibilities
Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
• Coordinating pre-sales and post-sales follow up.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions.
• To reactivate the inactive accounts by calling, and visiting them.
• Monitoring market trends and providing regular competitor feedback.

Requirements

• 4 - 6 years of experience in the Merchant business.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.
• Proximity to Lagos Island and its environs is very key.

Benefits

• Performance Bonus
• Training & Development
• Work From Home
• Paid Time Off
• Pension Plan
• Private Health Insurance

Application Closing Date
Not Specified.