Calibration Technician at FlexEdge Limited

FlexEdge Limited - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Calibration Technician

Location: Ketu, Lagos
Employment Type: Full-time

Roles and Responsibilities

• The Calibration Technician is principally responsible for successful execution and management of all internal and external instrument calibration work.
• Perform routine calibration of all Inspection measurement and Test equipment (Inspection Measurement and Test Equipment IM&TE) for both (internal and external customers)
• Evaluate and troubleshoot non-operational instruments. Coordinate with customer service to determine pricing, repair lead-time, and repair approvals with external clients.
• Create, maintain, and execute calibration procedures for various instrumentation and equipment
• Maintain calibration and repair schedules and monitor average lead-time.
• Perform routine calibration for Experior Laboratories equipment.
• Maintain calibration database for all internal instruments and monitor due dates, perform calibrations, and generate calibration paperwork (certificates and reports).
• Coordinate all calibration with external calibration vendors for instruments that cannot be calibrated internally.
• Evaluate calibration vendors based on qualification and expertise and monitor their performance.
• Participate in audits by external bodies and represent Experior Laboratories calibration department
• Validate calibration methods
• Coordinate inter and intra-laboratory proficiency testing
• Work with technical management and establish goals to expand internal calibration capabilities and establish scope approval for such capabilities under ISO/IEC-17025:2005

Key Accountabilities

• Evaluate calibration vendors/Contractors/Suppliers based on qualification and expertise and monitor their performance.
• Evaluate and troubleshoot non-operational instruments. Coordinate with customer service to determine pricing, repair lead-time, and repair approvals with external clients.
• Maintain calibration database for all internal instruments and monitor due dates, perform calibrations, and generate calibration paperwork (certificates and reports).
• Customer Complaints.

Key Performance Indicators (KPI's)

• Help to achieve minimum of 70% contractor/Supplier Evaluation Annually.
• Must always evaluate contractors/Suppliers competency before engaging any contractor to site
• Must ensure optimal Services provision at establish targets of 80% through prompt implementation of corrective and preventive actions.
• Make sure all Traceability Certificates are always up to date. Ensure to check the equipment due date ONE week before the expiration period.
• Ensure that at least 80% of customer complaints are resolved within 7 working days of receiving the complaints.

Application Closing Date
15th May, 2023.