Prospa is a bank for Nigerian entrepreneurs. We're building the financial operating system for African entrepreneurs and businesses. Using our intuitive and beautifully designed mobile and web application, entrepreneurs are able to manage all their business and banking in one place.
We are backed by Y Combinator, and some of the most well respected and prolific investors, builders and operators in the US, Africa and Europe like Immad Akund (CEO @ mercury.com), Microtraction and many others.
We are recruiting to fill the position below:
Job Title: Recruitment & Training Specialist
Location: Lagos
Department: Sales | Contractor
About You
We’re looking for a Recruitment & Training Specialist Sales | Contractor to join our growing People Department.
The position holder will specialise in:
Designing and delivering educational programs for our Sales Teams.
Recruitment
On-boarding
You will also be required to support the designing, setup and execution of people operation functions that operationalise an inspiring employee experience by driving communication, simplification and automation of the employee life cycle in line with the company Mission.
This role will be accountable for seamless company-wide communication, people shared services, process, and systems improvement through collaborative engagement across the stakeholders in the company.
This role reports directly to the Senior HR Manager and there is opportunity for significant growth. The role is a Full Time Contractor employment and fully in Office, in Yaba, Lagos, Nigeria.
Successful Prospa People exhibit the following:
Mission driven
Independent thinking
Self motivated
Humble
Driven
High performers
Key Responsibilities
Manage companywide communication process
Hiring
Employee Training
Onboarding
Ensure all policies and processes are properly documented and communicated across the team
Conducting skills gap analysis, preparing learning material, and evaluating results after each training session
Identify challenges of the Sales Team and recommend ways to increase productivity through relevant training
End to end process documentation, KPIs/OKRs, and dashboards (daily, weekly and monthly, quarterly) in order to drive a continuous improvement culture and accountability to stakeholders
Provide hands-on program management of our core HR services (Hub), partnering with the Talent Manager, HRBPs, team members and functional stakeholders
Drive high quality execution of HR Operations shared service function including but not limited to the following: Analyze & diagnose problems, maintain test plans, Provide daily support to the stakeholders and Publish reports, monthly dashboards for internal stakeholders
Implement new employee initiatives for employee engagement and productivity
Working closely with HRBPs to drive the high-performance culture through performance management system and people analytics
Manage and own seamless on-boarding and off-boarding process
Take ownership and lead the implementation of new process by implementing defined action plans
Conduct analysis and gain feedback on processes/procedures
Support the design of new processes
Define and secure agreements on SLAs between the PeopleOps Team and the client functions/vendors
Support and guide employees on HR enquiries and requests
Implement new employee initiatives for employee engagement and productivity
Work closely with operations and HRBPs, to ensure that team members have access to required work tools and resources
Support employee travel requirements in co-ordination with facilities team like: Visa, Permits, travel tickets, accommodation, etc.
Support seamless on-boarding and off-boarding process
Must be an expert in HRIS and contribute to management of employee data.
Skills & Qualifications
B.Sc Degree in Education, Human Resources or a relevant field
3-5 years of hands-on experience as a Sales Trainer/Human Resource Management or similar role
Ability to manage the full training cycle, including in-person activities and web-based learning
Hands-on experience with e-learning platforms
Excellent organizational skills
Solid communication and presentation abilities
Demonstrated experience working in a Shared Service Office/HR or company Operations Team
Strong business ability to innovate and engage stakeholders
Self-motivated individual able to motivate a team
Collaborative approach, able to work in a team setting
Excellent attention to detail and be well organized
Excellent active speaking, writing, listening, reasoning, negotiation, and presentation skills
Ability to thrive and keen on working within a high growth, fast paced, start-up style environment
Self-motivated with ability to meet deadlines independently and as part of a team
Sound judgement and confidentiality
Experience in a sales position is a plus
Additional certification in training is a plus
Key Requirements:
Must be based in Lagos
Must be available to start work immediately
Contractor.
Salary
Salary for this role is between N250,000 - N350,000 (Gross) Monthly.