Senior Program Officer, Knowledge Management & Capacity Building (KMCB) at Family Health International (FHI 360)

Family Health International (FHI 360) is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology - creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

We are recruiting to fill the position below:

Job Title: Senior Program Officer, Knowledge Management & Capacity Building (KMCB)

Requisition No: 2023200631
Location: Abuja
Employment Type: Full-time
Supervisor: Associate Director, Program Management

Basic Function

• The Senior Program Officer, Knowledge Management & Capacity Building will provide technical support to the Meeting Targets and Achieving Epidemic Control (EpiC) team on capacity building and knowledge management.
• S/He will support EpiC management team with the development, coordination and fostering of a knowledge management and sharing culture.
• S/He will also provide technical support to the project in the areas of capacity needs assessments, training plan development, learning strategies, and training evaluation reports.

Duties and Responsibilities
Knowledge Management:

• Coordinate the development and implementation of a knowledge management and communications plan.
• Manage, develop, and maintain a standardized system to organize, document, archive, and disseminate knowledge gained from the EpiC project.
• Coordinate development and regular update of the project’s over-arching brief, including areas of focus, capabilities, and success stories.
• Coordinate with project staff to synthesize and make available strategic information across teams and focus areas for internal or external dissemination and archiving.
• Facilitate the development, collation, and review of content for project materials including reports, briefs, newsletter, and other relevant publications from draft to final document copyedits including infographics, diagrams, and illustrations.
• Ensure compliance with established organizational and donor policies and procedures related to the production of reports, briefs, newsletter, and other relevant project publications.
• Serve as the communications point of contact for EpiC Nigeria and share regular content for publication within the country office communication team as required.

Capacity Building:

• Facilitate the development, administer, and analyze capacity needs assessments for project staff (and beneficiaries) periodically.
• Work with the project team to develop, implement and document capacity development plan(s) to foster capacity improvement and aid effective program planning, implementation, and monitoring.
• Research and recommend learning methodologies, resources and tools that most effectively build project staffs’ capacity in line with capacity development plan.
• Facilitate a platform to support performance management and professional development of project staff, including mentoring/coaching, and career support.
• Develop and maintain checklists and tools to effectively track implementation and specific deliverables based on capacity development plan.
• Perform other duties as assigned.

Qualifications and Requirements:

• Master's Degree in Public Health, Business Administration, Medical Sciences, Behavioral or Social Sciences or its recognized equivalent with 5 - 7 years relevant experience with international development programs including COVID-19 program planning and implementation at the community or state level working with public and NGO sectors.
• B.Sc / BA in Public Health, Business Administration, Medical Sciences, Behavioral or Social Sciences or its recognized equivalent with 7 - 9 years relevant experience with international development programs including COVID-19 program planning and implementation at the community or state level working with public and NGO sectors.
• Demonstrated success in multicultural environments is required.

Knowledge, Skills & Attributes:

• Experience in knowledge management and capacity building in the context of public health/international development programs funded by US government or other international donors.
• Working knowledge of major donors’ (USAID, Global Fund) knowledge management, communication, branding and marking policies.
• Well-developed written and oral communication skills.
• Demonstrated ability to influence, motivate and collaborate within and across team in complex programs.
• Knowledge of public health programs such as HIV, reproductive health, COVID-19, and related issues is an added advantage.
• Demonstrated expertise in building effective relationship with key internal and external stakeholders.
• Articulate, professional and able to communicate in a clear, positive manner with partners and staff.
• Demonstrated proficiency with Microsoft Office suite software.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Ability to travel in Nigeria up to 10 - 25%.

Application Closing Date
Not Specified.