HR & Administration Coordinator at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: HR & Administration Coordinator

Job Identification Number: 8571
Location: Maiduguri, Borno
Category: Human Resources
Grade: 7 in NRC's grading structure
Duration of contract: 12 months renewable.
Reporting line: Human Resources and Administration Manager, Nigeria 

Job Description

• NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM).
• With a workforce of 370 staff and presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa state), and JOS (in Plateau state), NRC is able to respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including through focusing on equitable access to essential services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-offices structures in Dikwa, Monguno,  Biu, Mubi, Pulka and Gwoza.
• Under the supervision of the HR and Administration Manager, the HR and Administration Coordinator supports the area offices by ensuring high-quality and cost-effective support to the program/project implementation strategy and ensuring compliance with the designated plan of Action for the HR & Administration strategy.
• You will be based in Maiduguri, with frequent travels to the field. 

Responsibilities

• We are looking for people passionate about helping refugees and people forced to flee with proven experience in the international humanitarian sector. 
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Human Resource and Administration Coordinator to join our Country office Human Resources Team in Maiduguri. You will be responsible for the coordination and delivery of Human Resources and administration generalist operations within NRC Nigeria by increasing the level of efficiency and HR/Admin operation support. 
• To be successful in this role you will be a confident communicator with excellent relationship-building skills, capable of establishing strong relationships with stakeholders and solution-driven at all levels while supporting new initiatives and operations across the country. 
• If you are highly organized individually, comfortable working in a remote environment, and have previous experience in delivering or coordinating administration and human resource functions, we would love to hear from you!

Role Responsibility 

• Ensure development and implementation of administrative systems and procedures
• Ensure adherence to NRC policies and the national labor law in all processes and procedures
• Advice in personnel conflicts/processes when relevant
• Coordinate staff recruitment and exits, introductions, training, staff benefits schemes, etc.
• Coordinate with relevant partners, suppliers, authorities, lawyers, etc.
• Ensure accuracy of staff salaries, and prepare staff payroll every month computing the Taxes and pensions.
• Ensure that staff records in all offices in the area are up-to-date and filed appropriately in the HR personnel file archive (Physical and electronic)
• Transparently manage the HRMIS / Agresso HR Database. Input employee details, allocate resource numbers, and continuously update to ensure the staff establishment is accurate for payroll and reporting purposes and report to the HR Manager on a regular basis.  

Qualifications
We are looking for:

• A Bachelor's Degree or equivalent in Human Resources, Business Administration, Organization Development, Organization psychology, or a related field.
• Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels, and challenge with humility when necessary
• Intuitive and empathetic, able to relate to others and build repour
• Highly organized, capable of operating within multiple reporting lines and managing various priorities successfully 
• Experience working remotely within a team, meeting workload requirements, and being as effective through delivery as possible. 
• A minimum of 3 years of progressive leadership experience in Human Resources positions in INGO
• Specialized training in employment law, compensation, organizational planning, organization development, or employee relations is an advantage
• Ability and willingness to travel throughout Nigeria
• Able to establish and maintain healthy working relationships with staff in course of work.
• Medium proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and Internet Explorer.
• Able to deliver effective results, and meet tight deadlines and targets.
• Sound judgment and decision-making skills.
• Previous work experience in Maiduguri is a plus.
• Nigeria Nationals only.

Application Closing Date
3rd May, 2023 (12:41 PM).