Head of Business at the People Practice

The People Practice - Our client, an all-in-one financial services platform for businesses in the supply chain is recruiting to fill the position below:

Job Title: Head of Business

Location: Lagos
Employment Type: Full-time

Description 

• Our client is looking to hire a Head of Business who will be responsible for following changes in regulations/technology/business needs and customer demand, understand B2B Collections and Payments requirements/capabilities and identify opportunities for continuous service improvements and innovation for the product.
• As the Head of Business you are directly involved in overseeing the daily operations of the product business unit, recruiting, training, and managing your team, and ensuring that the unit is meeting its goals, all while working toward the larger goals of the company.

Responsibilities

• Provide leadership for the business team through clearly communicating strategy and goals and coaching sessions.
• Manage the roadmap and lifecycle of Business and associated features with Product Managers, Engineering, and business stakeholders.
• Conduct market research studies to identify potential new customers or new uses for existing products or services.
• Support the development of product enhancements, product gap identification and prioritisation of feature requests for customers.
• Drive Sales and Profit for the Business Product across all operating markets.
• Carry out strategic planning and operations management for the Business product unit.
• Create and present product growth strategies (occasionally in front of investors or analysts), product performance reports, as well as the calculation of business cases for the Business Unit.
• You will work with the Head of Sales and Strategic Partnerships to lead necessary contract negotiations with Business Partners, required to expand market reach for your product.
• You will present the company and its products to strategic customers, the press, and analysts.
• Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy.
• Define, monitor of the Business Unit’s relevant KPIs to achieve the objectives set for each product line.
• Ensuring that robust workflow processes and procedures are followed and set operation KPI’s are delivered through the team under your responsibility.
• Provide timely and accurate reporting to the business to communicate performance against set KPIs/impact of decisions and changing trends that could impact the business.
• Lead the Business Product team while motivating and achieving steady improvements in your team's performance. You will also be required to evaluate team performance and make recommendations accordingly.
• Identify high potential customers and partners for the company.
• Maintain relationships with customers to ensure optimal customer satisfaction and reduce customer churn.

Qualification and Experience

• Bachelor’s Degree in Business Administration, a Master’s Degree in a Business or Technology field is an added advantage.
• 10-15 years of work experience within the financial services, technology and more recently Open Banking sectors.
• A clear and demonstrated successful career history of commercialisation of technology-based solutions and platforms.
• Passion and deep knowledge of global and emerging banking and payments technologies, product solutions, commercial and operational frameworks.
• Strong understanding/focus on digital technologies and platform ecosystems and how this are impacting the Retail banking industry

Preferred Skills and Qualification:

• Demonstrable work-experience in digital banking product management and/or consumer facing mobile product in Banks or Financial institutions.
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills, and the proven ability to influence and communicate effectively
• across regional and functional lines. In particular, an ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences for internal and external audiences is critical.
• Strong commercial acumen combined with technical understanding.
• Advanced planning, organisational and problem-solving skills, demonstrated ability to influence, negotiate and drive results. Experience in Design Thinking.
• Strong interpersonal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
• Excellent PowerPoint and Excel Skills.

Application Closing Date
20th May, 2023.