I-Shop Supervisor at ipNX Nigeria Limited

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: I-Shop Supervisor

Job ID: 116
Location: Victoria Island, Lagos
Department: Customer Experience & Advocacy
Function: I-Shop Supervisor
Travel Frequency: Nil

Purpose of the Job

• The i-shop Supervisor will manage an i-shop (company owned retail outlets) prospects and customers to maximize customer acquisition and also help with customer retention.
• The incumbent will mentor a minimum of 2 ishop executives, be a strong advocate of the brand and a representative of the company.
• Provide leadership and guidance to the i-shop personnel and ensure strict adherence by all i-shop personnel’s to company policy.

Expected Key Results

• Quality
• Accessibility
• Customer choice
• Speed of service
• Value for money.

Educational Qualifications & Functional Skills

• Graduate in a numerate, Business or Social Science related discipline.
• Assertiveness techniques
• Communication skills
• Courtesy
• Listening Skills
• Selling Skills
• Proficient with use of Ms Excel , word and other online application
• Product knowledge.

Work Experience:

• 5 -7 Years congnate sales, customer service experience.

Other Requirements:

• Team player
• Good listener
• Good interpersonal Skills
• Hard working
• Accountable
• Innovative
• Self Motivated.

Application Closing Date
30th June, 2023.