Front Desk / Administrative Assistant at PalmPay Limited

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online. Since PalmPay first launched in Nigeria and Ghana in 2019,we've provided over 5,000,000 customers with convenient and affordable digital payments. For around 20% of them, their PalmPay app is their first formal financial account.

We are gearing up to reach more people, faster. Our goal over the next 3 years is to enter more markets andempower over 100 million consumers and 10 million businesses with access to relevant, reliable and affordable financial services. To achieve this, we are building out an online and offline payments ecosystem that brings together the best digital products from across the marketplace along with our own innovative features, and makes them available to anyone with a smartphone.

We are recruiting to fill the position below:

Job Title: Front Desk / Administrative Assistant

Location: Lagos
Employment Type: Contract

Job Description

• We are looking for an experienced Front Desk/Administrative Assistant who is passionate about our mission of driving financial inclusion in Africa.
• The ideal candidate will be responsible for performing essential front desk administrative duties while maintaining a professional image of the company.

Duties & Responsibilities

• Responsible for greeting visitors and guests - directing them to the appropriate staff member.
• Responsible for scheduling appointments and management of calendar coordination.
• Responsible for the preparation of correspondence, presentations, email communications, and excel spreadsheets.
• Collects and reconciles reimbursement requests for payments.
• Responsible for all telephone and electronic communications.
• Oversee office running budget while maintaining a professional image of the organization at all times.
• Responsible for providing answers to inquiries about organization and providing information such as company’s address and directives on company’s location etc.
• Manage all orders and maintain office supplies and record files.
• Responsible for accepting and delivering letters and packages to appropriate personnel and department.

Person Specification

• Minimum of a Bachelor's Degree in Business Administration, Public Administration, or any related field of study.
• Minimum of one (1) year experience as a Front Desk Officer or Administrative Assistant.
• Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word).
• Excellent organizational skills including the ability to prioritize and coordinate multiple tasks.
• Ability to coordinate several projects to a successful completion with little or no supervision.
• Excellent communication skills including professional phone etiquette.
• Ability to respond promptly to shifts in direction, priorities and schedules.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.

Application Closing Date
31st May, 2023.