Administrative Officer at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Administrative Officer

Location: Lagos
Job Type: Full Time
Department: HR

The Role

• We are looking for an enthusiastic, organised Administrative Officer who possesses a growth mindset to join our awesome HR and People team.
• This role will report into our Lead Operations Manager and be based in our Nigeria office.
• Keep the front desk organised and presentable, with all necessary equipment (pens, forms, paper etc)
• Answer various queries and address complaints
• Answer all incoming calls, taking messages and redirecting calls if required
• Receiving office letters, packages and distribute them accordingly
• Prepare outgoing mail by drafting correspondence and securing parcels
• Check, sort and forward any relevant emails
• Monitoring office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Greeting and welcoming people as they approach the front desk
• Liase with vendors when required.
• Take up other duties as assigned (travel arrangements, schedules etc)

Requirements

• High School Diploma; additional qualifications (beneficial)
• Excellent knowledge of MS Office such as Excel and Word (essential)
• Proven experience as front desk representative, agent or similar position
• Familiarity with office equipment (e.g. fax, printer, computers, monitors)
• Knowledge of office management and basic book keeping
• Proficient in English (oral and written)
• Strong communication and people skills
• Great organizational and multi-tasking abilities
• Strong Problem-solving skills
• Solid customer service skills

Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option

Application Closing Date
Not Specified.