Grievance Redress Mechanism Manager at 360 Health Systems Diagnostics and Correction (360 HSDC)

360 HSDCis a holistic health-based development organization, focused on addressing disparities, poor health systems, and the inequalities in accessing healthcare services to underserved communities in Nigeria, byutilizing innovative technology to address health-related challenges in the development sector.

We provide tailored and integrated responses to public health issues by leveraging relevant resources and partnerships to ensure these issues are addressed in a targeted yet comprehensive manner.Incollaboration with global and national entitiesweconduct needs assessments of Health Management Information Systems (HMIS),we tackle and provide solutions to typical health issues in Nigeria.’.

We are recruiting to fill the position below:

Job Title: Grievance Redress Mechanism Manager

Location: Enugu
Employment Type: Contract

Responsibilities

• Provide technical expertise in conflict resolution, including setting up grievance mechanisms and negotiating solutions including expertise in participatory approaches to conflict resolution.
• Support the identification and resolution of social risks and issues related to conflicts over land use, natural resources management, and services provision/utilization.
• Provide technical assistance on the World Bank Operational policies and Grievance Redress guidelines.
• Work with the project team in litigating conflicts arising from natural resources conflicts with an understanding of legislative processes and legal systems of Nigeria.
• Perform high-level legal analysis through different legal analytical frameworks, policy and socio-economic analysis, and social and environmental.
• Other duties as assigned.

Qualifications

• Interested candidate should possess a minimum of a graduate Degree in relevant Social Sciences or equivalent with at least 5 years of practical experience in national and/or international environmental and social safeguard assessments. A Postgraduate degree will be an added advantage.
• Other competence and experience include: Good understanding and/or experience working with government institutions in Nigeria, expertise in conflict resolution, including setting up grievance mechanisms and negotiating solutions, expertise in participatory approaches to conflict resolution, specialization in social risks and issues related to conflicts over land use, natural resources management, and services provision/utilization, understanding of traditional or customary means of conflict resolution and/or grievance redress at the service provision/utilization and at the community levels in Nigeria.
• Understanding of the project development objective and Implementation, understanding of World Bank Operational policies and Grievance Redress guidelines, experience in litigating conflicts arising from natural resources conflicts, understanding of legislative processes and legal systems of Nigeria, experience in high-level legal analysis through different legal analytical frameworks, solid experience in policy and socio-economic analysis, experience in social and environmental assessment and in the application of safeguards policies, and understanding of Nigeria’s institutional system and actors.

Application Closing Date
5th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: hr@360hsdc.org using the Job Title (e.g., "Grievance Redress Mechanism Manager") as the subject of the email.

Note

• Only Nigerian nationals or people with a Nigerian work permit can apply, as sponsorship will not be offered for this position.
• Qualified female candidates are strongly encouraged to apply.