Ticketing and Reservation Officer at Bridgegap Consults Limited

BridgeGap Consults Limited has been providing multidisciplinary professional service to both local and international organizations since 2008. Our vision is to be recognized as the best Human Resource and Business consulting company in Nigeria. Top quality service requires top quality people, so attracting the best talent is a commitment for Bridgegap.

We are recruiting to fill the position below:

Job Title: Ticketing and Reservation Officer

Location: Lagos

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservation systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer.
• Educate and Enlighten Customers on the New and Existing Products of the Company.
• Follow up on inquiries and convert them to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

Requirements

• Minimum of an OND qualification.
• Minimum of 2 years of ticketing experience
• Proficiency in the use of any two of the 3 GDS is a must, especially Amadeus & Galileo
• Experience in tour packaging is a plus
• Strong Analytical skills
• Certification in Travel and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.

Application Closing Date
Not Specified.