Senior Manager, Strategy and Operations at M-KOPA

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Senior Manager, Strategy and Operations

Location: Lagos
Job Type: Full-time / Hybrid
Department: Operations – Market Development

About This Role

• The main purpose of the Senior Manager Market Development is to help expand M-KOPA's connected asset financing platform with analytical skills and the ability to manage our business development and cross-departmental projects.
• You will report to General Manager, M-KOPA Nigeria.

Responsibilities

• You will assist M-KOPA Nigeria's management team in identifying, analyzing, and implementing our highest commercial priorities.
• You will lead the testing, piloting, and operational setup for our product launches, including coordinating preparations across different operations.
• You will support new channel development, including overseeing all end-to-end integrations, training, and service delivery required for launch.
• You will lead business intelligence and data reporting to monitor our performance across and help develop practical action plans across important teams.
• You will coordinate with M-KOPA's group business intelligence and market development teams to improve the Nigerian market.
• You will lead research and rapid analyses on M-KOPA's products, customers, and operations, and upskill staff on how to use these methods to create business insights and inform important decision-making.
• You will improve strategic, operational, and projects that result in improved customer acquisition, retention, and credit performance.
• You will lead project management projects with M-KOPA's important strategic partners across multiple industries.

Requirements and Experience

• A Bachelor's Degree, MSC in Economics, Business Management or a related field.
• At least 4 years of experience in consulting, finance, or operational roles, with multi-market experience. Extra benefit if you worked in a related direct sale or FinTech business
• Preference for candidates with advanced analytical and statistical skills, including R, Python, SQL, Excel (can write advanced macros) and data visualization tools (e.g., PowerBI, Tableau).
• You can work across geographies, cultures, functions, and seniorities.
• Experience and a high capacity in managing diverse projects and people simultaneously while delivering high-quality output.

Application Closing Date
Not Specified.