Information, Counselling and Legal Assistance (ICLA) Project Coordinator at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Information, Counselling and Legal Assistance (ICLA) Project Coordinator

Job Identification: 10528
Location: Maiduguri, Borno
Reports to: Area Manager
Supervision of: ICLA Officers
Travel: 30% to Monguno
Project number: Subject to upcoming Funding
Duration and type of contract: 1 year with the possibility of extension

Role and Responsibilities

• The ICLA Project Coordinator provides overall management of ICLA Officers and is responsible for successful project implementation.

Generic Responsibilities
The following is a brief description of the role:

• Adherence to NRC policies, guidance and procedures
• Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
• Promote the rights of IDPs/returnees in line with the advocacy strategy

Generic responsibilities which are function specific:

• Coordinate implementation of ICLA program activities
• Provide strategic and operational advice and guidance contributing to programme implementation, development, adjustment or review
• Contribute to the development of an effective assessment, monitoring and evaluation system and document findings and recommendations
• Provide HLP and Civil documentation  technical input to coordination mechanisms(e.g. cluster coordination) and working groups
• Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports
• Carry out any other duties as delegated by the Program Development Manager

Specific Responsibilities

• Coordinate and Supervise the ICLA project team and program activities
• Coordinate Preparation of workplans and progress reports for ICLA teams
• Supervise the ICLA team leaders and project officers
• Expand and maintain NRC’s network of relevant stakeholders in all operational areas
• In consultation and coordination with the Program Development Manager, represent NRC in protection and coordination forums
• Coordinate establishment of client outreach, screening and identification procedures
• Coordinate establishment of case documentation management systems
• Support development and strengthening of synergies between all NRC programs
• Document obstacles to secure land tenure and identity documentation for IDPs to inform advocacy initiatives
• Document case studies and best practice for facilitating secure land tenure and identity documents for IDPs
• Prepare presentations and papers demonstrating lessons learned
• Support the preparation of funding proposals
• Coordinate Preparation of donor reports. GORs and monthly reports on activities and progress
• Any other tasks as assigned by the supervisor
• Ensure that NRC’s programmes are guided by and effectively abide by the humanitarian principles

Critical interfaces:

• Relevant interfaces for this position are:
• Area Manager, ICLA Specialist
• HR/Admin Officer, Finance team, Logistics team, Access Coordinator and other CC Specialists.

Scale and scope of Position

• Staff: 6 ICLA Officers in Maiduguri and Monguno.
• Stakeholders: UNHCR, IRC, UNICEF, DRC, Save the Children, Legal aid Council of Nigeria, Ministry of Lands and Survey, NBA,Ministry of Women’s Affairs, National Identity Commission, NEMA, SEMA, Local Courts, other community decision makers
• Budgets: TBC
• Information:GORS, Agresso, Webcruiter, Intranet

Requirements
These are skills, knowledge and experience that are important for effective performance:

Educational Qualification:

• Bachelor's Degree level education in Law.

Generic professional competencies for this position:

• Minimum 3 years of relevant experience within field of expertise
• Technical specific  knowledge from the humanitarian sector
• Previous experience from working in complex and volatile contexts
• Experience in working independently in a results-oriented multi-tasking and multi-cultural environment
• Experience in managing staff
• Excellent command in Microsoft Applications
• Documentedtechnical  competences related to the position’s responsibilities
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal

Context related skills, knowledge and experience:

• Knowledge of the context in Nigeria
• Experience with start-up activities
• Experience in coordination of Housing Land  and Property  and Civil Documentation activities
• Political and cultural awareness and experience of working where insecurity is a major issue
• Proven skills in report writing
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• Handling insecure environments
• Political and cultural awareness

Behavioural Competencies

• These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:
  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Analysing
  • Handling insecure environments

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
  • The Job Description
  • The Work and Professional Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Application Closing Date
18th May, 2023; 14:15