Senior Information Management Assistant at the United Nations High Commissioner for Refugees (UNHCR)

United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.

We are recruiting to fill the position below:

Job Title: Senior Information Management Assistant

Job ID: JR2318295
Location: Maiduguri, Borno
Employment Type: Full Time
Grade: GS5
Hardship Level: E (most hardship)
Family Type: Non Family with Residential Location
Residential location (if applicable): Accra, Ghana
Staff Member / Affiliate Type: General Service
Reason: Temporary > Temporary Assignment/ Appointment
Remote work accepted: No
Target Start Date: 2023-06-01
Target End Date: 2023-11-30

Organizational Setting and Work Relationships

• The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
• The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role.
• The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data. All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Assist in operationalizing country-specific common data standards and promoting them with partners.
• Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.  
• Support the operation in the analysis of processed data and information and perform data quality and consistency control.
• Facilitate the analysis of cross-border information between relevant countries.
• May be required to collect GIS data, update maps and undertake field trips to project sites.
• May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
• Liaise with partners and represent UNHCR in meetings related to the functions.
• Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.
• Perform other related duties as required.

Desired candidate will also perform the below additional duties:

• Perform SQL queries against the registration tool to generate daily, weekly, and monthly statistics.
• Develop and execute the required data quality scripts against the registration tool.
• Design reporting templates using different tools SQL server reporting services.
• Collect, collate, and process information and perform data quality and consistency control.
• Support the coordination of data collection teams.
• Ensure secure storage to the information by following data protection standards and practices.
• Develop infographics with high standards and follow UNHCR brand.
• Design data collection tool using Kobo.
• Provide technical support for the registration system, including the troubleshooting of client machines and severs.
• Configure data mobile and tablets for data collection activities.

Minimum Qualifications
Years of Experience / Degree Level:

• For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor's Degree or equivalent or Higher.

Field(s) of Education:

• Not applicable.

Certificates and/or Licenses:

• Information Technology,  Demography,  Statistics,  Social Sciences.
• Operational Data management Learning Programme.
• (Certificates and Licenses marked with an asterisk* are essential) 

Relevant Job Experience:

Essential:

• Experience with handling confidential data and demonstrated understanding of different data collection methodologies. 

Desirable:

• Successful participation in the Operational Data management Learning Programme. 
• Experience in web design and software development is an asset. 
• Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres. 
• Experience with HTML, PHP, ASP and/or Java is an asset.
• Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills:

• DM-Data collection methodologies.
• IM-Epi Info Software
• IT-Geographic Information Systems (GIS)
• IM-Information Management (related technical requirements & Operating Procedures)
• IM-Statistics Analysis
• IT-Microsoft Excel
• (Functional Skills marked with an asterisk* are essential).

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Application Closing Date
21st May, 2023.