Regional Manager (South West) at Nomba (Formerly Kudi)

Nomba, launched in 2017 as "Kudi.ai", is a chatbot that responds to financial requests on social apps. Nomba has since evolved to empower independent businesses to act as neighborhood banks offering basic financial services such as cash withdrawal, transfer and bill payments to all Nigerians, especially those in underserved communities. Today we process more than $500m in payments monthly.

With a vision to enable economic prosperity by supercharging businesses to run efficiently and meet their goals, nomba is making it easier for businesses to accept payments, make payments and manage their operations. With over 250 employees and more than 150,000 businesses on our platform across the country, we are creating a distinct gateway into the digital economy by providing businesses with access to everyday tools that simplify payments and drive their growth. With these easy-to-use tools, businesses of all sizes can now accept, process and manage payments online and offline while optimizing their operations.

We are recruiting to fill the position below:

Job Title: Regional Manager (South West)

Location: Ibadan, Oyo
Employment type: Full-time

About the Role

• The Regional Manager will be responsible for formulation and implementation of the Sales Strategy for all our products and services at Nomba, making Sales forecasts in line and drive visible revenue growth.
• The ideal candidate should be kept abreast of Fintech industry, market trends, competition and regulatory activities. Will be required to build and maintain quality relationships with customers,
• Business Managers, internal & external stakeholders.
• The candidate must possess strong Leadership, problem-solving, negotiation and persuasion skills.
• He/She must be a team influencer that is able to motivate and ensure a highly effective team of State Sales Coordinators.

Responsibilities

• Responsible for driving expansion and revenue growth via various business verticals (Acquiring, Agency Banking) in the assigned Region.
• Drive the achievement of direct sales month-on-month for agents and merchants and grow network exponentially.
• Ensure 100% retention of acquired customers to foster recurring sales and revenue.
• Manage partners/Super aggregators and sales through all channels to boost and achieve sales targets.
• Provide operational support for Partners, Merchants and Agents to reduce dowtimes and meet SLAs for service restorations.
• Recommend Initiatives aimed at driving the bottomline through marketing activities for new Business opportunities. Make budgets for these exercises where/when necessary.
• Formulate and execute Business Strategy in assigned Region.
• Manage and provide leadership for State Coordinators, Support teams, and all Regional Staff.
• Set activity and revenue targets for State Coordinators on a monthly basis.
• Review and Evaluate Sales Performance, Analyze data and provide periodic reports as
• required by the Business.
• Devise strategy to proactively ensure competitiveness in the marketplace.
• Monitor factors impacting sales performance in the assigned region and give recommendations for improvement.
• Ensure performance management, coaching & mentoring for all line reports.
• Provide administrative oversight for all Regional Employees and manage the Regional Office the efficient running of the Regional Office.

Key Result Areas

• Number of new leads generated and converted for Business Expansion
• Achievement of current Revenue Targets
• Transaction Volume/Count of Current & Repeated Sales
• Customer retention rate - Lifetime value of our Agents & Merchants
• Marginal incremental Revenue month-on-month
• Growth in channel sales network
• Terminal Activity Ratio for Agents & Merchants

Academic Requirements

• B.Sc / HND in Business, Marketing, and any related course.
• Relevant prior experience of 4 - 6 years in Agency Banking in a FINTECH, or knowledge of the
• Financial industry.
• In depth understanding of the payment industry.
• Adept knowledge of Sales and Business Expansion.
• Business Analytics and data presentation.

About You:

• Leadership: Influencing team to achieve better results.
• Strategy: Formulating & implementing/executing the best line of action(s) to achieve the best result.
• Business Acumen: In depth understanding of market trends, products & services.
• Negotiation & Persuasion: Excellent ability for acquiring and key customer retention.
• Motivation: Ability to influence team to deliver better results.

Application Closing Date
Not Specified.