Posted on Tue 16th May, 2023 - hotnigerianjobs.com --- (0 comments)
HR-Aid Consults - Our client, a luxury Salon located in Ikoyi, Lagos is recruiting suitable candidates to fill the position below:
Job Title: Business Manager
Location: Ikoyi, Lagos
Employment Type: Full-time
Summary
In this position, you will be responsible for the overall management and operation of the business/establishment. Your focus will be on driving business growth, ensuring operational efficiency, recruiting, training, and guaranteeing client satisfaction.
Job Responsibilities
Direct all business operations, ensuring the business runs smoothly and effectively.
Develop and implement strategies aimed at promoting the brand and expanding the business.
Conduct market research to stay updated on the latest trends in the beauty industry and adapt strategies accordingly.
Regularly review financial information and adjust operational budgets to promote profitability.
Implement, evaluate, and improve sales, marketing, and branding strategies.
Ensure a positive, luxurious, and inviting environment for all clients.
Recruit, hire, and onboard new staff members.
Plan, organize, and oversee staff schedules.
Evaluate staff performance and provide feedback, guidance, and on-the-job training to ensure maximum efficiency.
Foster a harmonious and cooperative working environment.
Develop and implement training programs for new hires and existing staff, ensuring they are up to date with the latest beauty trends and the brand services.
Encourage and support staff development and education and identify opportunities for team members to further their skills and qualifications.
Maintain high standards of customer service, ensuring all clients receive a premium, personalized experience.
Handle and resolve any customer complaints or issues in a professional and timely manner.
Develop and implement customer loyalty programs to retain existing clients and attract new ones.
Ensure all operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
Oversee the brand’s health and safety measures, ensuring all practices meet industry standards.
Perform other tasks as assigned.
Qualifications
Bachelor's Degree in Business Administration or relevant field
Minimum of 5 years work experience as a Business Manager
Requirements:
Strong understanding of business strategies, financial reports, and market trends to ensure the business’s profitability and growth.
Highly proficient in MS Office, CRM software, and other business management tools.
Ability to manage multiple projects concurrently, with excellent organizational and time management skills.
Experience in creating and implementing effective marketing and branding strategies.
Exceptional leadership abilities, including the capacity to motivate, guide, and mentor a team.
Excellent interpersonal and communication skills to interact effectively with staff, clients, and other stakeholders.
Strong decision-making abilities, with the capacity to make sound judgments under pressure.
Ability to troubleshoot issues and find effective solutions quickly and efficiently.
Capability to adapt to changes and manage a fast-paced, dynamic work environment.
A deep passion for the beauty industry and commitment to delivering quality services.
A customer-oriented approach, with the aim of providing excellent customer service and building client relationships.
A team player who values collaboration and encourages a positive, harmonious work environment.
A proactive mindset, constantly looking for opportunities to improve the business and stay ahead of industry trends.
Ability to remain positive and focused in a fast-paced environment, handling challenges with grace and resilience.
Salary
N300,000 / Month (Negotiable)
Application Closing Date
30th May, 2023.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.