Team Lead, Network Monitoring Centre at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

As a pioneer and a leading Fibre-To-The-Home (FTTH) operatorin Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.

We are recruiting to fill the position below:

Job Title: Team Lead, Network Monitoring Centre

Location: Lagos

Job Description

• The ideal candidate will proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.
• S/He provides supervision of all first-level active and passive on-site and off-site technical support for all our infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
• To consistently provide high-quality customer service and support while ensuring customer satisfaction.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
• CCNA, CCNP (Desired).
• 4 - 6 years work experience.
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management
• Excellent business communication skills both verbal and written.
• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
• Experience with Wired, Wireless Point-to-Point and Point-to Multipointtechnologies is desirable.
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Application Closing Date
19th September, 2023.