Cinema Manager at WosAm Arena Limited

WosAm Arena Limited is a leading hospitality company known for its exceptional service and luxurious accommodations. Our hotel is located in Ago-Iwoye, offering a range of amenities and world-class facilities to cater to our guests' needs. We are committed to providing an outstanding guest experience and creating a warm and welcoming atmosphere for everyone who walks through our doors.

We are recruiting to fill the position below:

Job Title: Cinema Manager

Location: Ogun

Job Description

• Are you passionate about the cinema industry? Do you have strong leadership skills and a knack for delivering exceptional customer experiences? Wosam Arena Limited is seeking a dynamic and enthusiastic individual to join our team as a Cinema Manager.
• As the Cinema Manager, you will be responsible for overseeing the day-to-day operations of our cinema and ensuring the highest level of service for our patrons.

Responsibilities

• Oversee all aspects of cinema operations, including staff management, scheduling, and performance evaluations.
• Ensure the highest standards of customer service are maintained at all times, exceeding guest expectations.
• Monitor and maintain the cleanliness and appearance of the cinema, including auditoriums, common areas, and facilities.
• Manage ticket sales, concessions, and box office operations to maximize revenue and profitability.
• Collaborate with the marketing team to develop and implement promotional activities and events to drive attendance and increase customer engagement.
• Monitor and analyze key performance metrics, such as ticket sales, attendance, and customer feedback, to identify areas for improvement and implement appropriate strategies.
• Develop and maintain positive relationships with film distributors, suppliers, and other external stakeholders.
• Stay updated with industry trends and competitor activities to remain competitive in the market.
• Ensure compliance with health and safety regulations, company policies, and legal requirements.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 3 - 5 years work experience.
• Previous experience in cinema management or a related field is preferred.
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong customer service orientation with a focus on delivering an exceptional guest experience.
• Exceptional communication and interpersonal skills to effectively interact with customers, staff, and external stakeholders.
• Proven ability to work in a fast-paced environment and handle multiple priorities simultaneously.
• Strong analytical and problem-solving skills to identify and address operational challenges.
• Proficient computer skills, including knowledge of cinema management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and public holidays as required by the business.

Application Closing Date
30th May, 2023.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email.