Customer Success Intern at SLN Group

SLN Group offers a one-stop solution to its customers. We manufacture, develop and provide quality uniforms, amenities and customized accessories that are designed to meet the needs of our clients. We have a reputation for providing quality products and the best service to our clients. Our luxury hotel supply is sure to add value to the hotels and resorts while enhancing guest experience during their stay. SLN Group became part of the apparel manufacturing industry in (2019) when we discovered the need to provide well branded quality apparel for organizations and businesses.

We are recruiting to fill the position below:

Job Title: Customer Success Intern

Location: Abuja (FCT)
Employment Type: Internship

Responsibilities
As an intern, you will be required to help the Customer Success team to;

• Respond to customers in a timely and accurate way, via phone or chat.
• Drafting or revising marketing materials.
• Providing additional information to customers and to the internal team.
• Help resolve issues with products and services.
• Update our internal databases with information about technical issues and valuable discussions with customers.
• Gather customer feedback and share it with our Product, Sales, and Marketing teams.
• And any other admin task.

Requirements

• Required to have at least 6 months experience within a similar role
• Possess excellent verbal and communication skills
• Great team player
• Willing to learn and adapt to rapid changes in processes
• Outside-the-box thinker
• Very dedicated
• Innovative and Creative

Application Closing Date
24th May, 2023.

Method of Application
Interested and qualified candidates should send their CV / Resume to: [email protected] using the Job Title as subject of the email.