Customer Relations Officer at WaschePoint Limited

WaschePointis equipped with state-of-the-art facilities such as high-efficiency washers and dryers supported by advanced technology to make clean laundry less of a chore and an alteration unit manned by well-experienced tailors to tackle fabric faults. Our avant-garde facility has a cozy lounge, fully air-conditioned laundry rooms, do-it-yourself laundry service, coffee/juice bar, free Wi-Fi, spacious parking lot, customers are sure to have an enjoyable and relaxed washing experience while they get their laundry done.

We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Warmly welcome customers and potential clients
• Accurately note important information and instruction stated by customers
• Answer inbound calls and initiate outbound calls professionally
• Attract potential clients by responding to calls and text about company's product and services
• Resolve customer's complaints and grievances by providing relevant information
• Manage transactions with customers using garment booking tickets and cash registers
• Sorting of garments
• Tagging garments

Educational Qualifications / Requirements

• HND / B.Sc
• Must have completed NYSC
• 1-2 Years experience

Skills:

• Effective Communication
• Active Listening
• Empathy
• Patience and Flexibility
• Problem-solving
• Time Management
• Positive Attitude
• Conflict Resolution
• Relationship Building

Application Closing Date
23rd May, 2023.