Hotel General Manager at Laim Hotel

Laim Hotel is a 5 STAR hotel with the aim of constantly anticipating our customer's expectations by offering superior services, with exceptional facilities and innovations that consistently exceed these expectations.

We are recruiting to fill the position below:

Job Title: Hotel General Manager

Location: Osogbo. Osun
Employment Type: Full-time

Description 

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures, and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long-term strategic goals for the property.
• Developing improvement actions, carry out cost savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotel's business report on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels/resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial report for the owners and stakeholders.
• Draw up plans and budgets (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Act as a final decision-maker in hiring key staffs.
• Coordination with HOD's for the execution of all activities and functions.
• Overseeing and managing all departments and working closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Corporate client handling and take part in new client acquisition along with the sales team whenever required.
• Assisting in residential sales as and when required and developing with strong sales prospects.
• Responsible for safeguarding the quality of operations both (internal & external audits).
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

Requirements

• Interested candidates should possess a Master's Degree in relevant fields with 10 - 15 years work experience.
• 5stars hotel working experience is a most

Application Closing Date
25th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: hr@laimhotels.com using the Job Title as the subject of the mail.