Posted on Mon 22nd May, 2023 - hotnigerianjobs.com --- (0 comments)
Prospa is a bank for Nigerian entrepreneurs. We're building the financial operating system for African entrepreneurs and businesses. Using our intuitive and beautifully designed mobile and web application, entrepreneurs are able to manage all their business and banking in one place.
We are backed by Y Combinator, and some of the most well respected and prolific investors, builders and operators in the US, Africa and Europe like Immad Akund (CEO @ mercury.com), Microtraction and many others.
We are looking for an experienced Banker with an initiative driven, solutions oriented leadership mindset.
You should have experience delivering major business process reengineering projects, knowledge of banking procedures and policies, ability to translate regulatory requirements into operational plans and actions and detailed understanding of operational risk analysis. Ability to develop and implement a Banking Operations Manual is also key.
This role reports directly into the Head Of Business Operations and there is opportunity for significant growth into higher roles.
A commitment to delivering and servicing our Members with our awesome products is essential.
We're looking for a winner who shares our vision. You'll be joining Prospa because you genuinely believe the mission to empower African Entrepreneurs is important and exciting.
Successful Prospa People exhibit the following:
Mission driven
Championship mentality; result and goal orientated
Independent thinking
Self motivated
Humble
Driven
High performers
Key Responsibilities
Manage the Banking Operations Department (staff and budget)
Responsible for re-engineering business processes to improve Member service, cost effectiveness and controls
Manage day to day operations of the department, including hiring and training employees, monitoring employee performance, handling Member complaints, and resolving conflicts between Members
Recommend changes to policies and procedures based on experience with similar situations in the past
Conduct audits to ensure compliance with banking laws and regulations
Interviewing job candidates to determine qualifications and compatibility with the company culture
Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures
Ensure compliance with Regulatory requirements relating to Banking Operations
Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service
Monitoring interest rates and adjusting rates as needed to attract new deposits or retain existing ones
Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses
Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
Evaluate the performance of employees by conducting performance evaluations and providing feedback on job performance
Skills & Qualifications
Minimum of a Degree (Banking, Finance or related area)
Minimum of seven (7) years’ experience in Banking Operations with at least 3 years in a senior role in Operations Management
Strong influential and collaborative skills to get jobs done
Independent, initiative driven, solutions oriented, able to propose improvement ideas
Excellent interpersonal, communication and client interfacing skills
Expert use of Google Suite
Experience with managing internal and external clients
Relevant experience in managing Teams and provide leadership in performance management, training and development matters
Experience in Project Management a plus
Post graduate degree (MBA desirable)
Detailed knowledge of Banking procedures, Electronic Banking and policy principles at all levels
Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks
Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
Analytical and practical understanding of workflow, capacity planning / optimization and process implementation
Ability to recognize problems and apply Risk Management techniques to address them
Ability to plan & prepare the strategy and annual budget requirements for the operational environment
Strong planning, organizational and time management abilities
Strong leadership, team management, developing and mentoring
Metrics driven mindset
Relationship building, negotiation, problem solving and trouble shooting
Ability to multitask, cross knowledge of entire banking activities to work outside your comfort
Ability to proactively identify roles requiring attention.
Benefits
Here’s Just Some Of Our Prospa Perks:
Competitive Salary
Medical Cover
Paid Time Off (Leave Days)
Work Tools
We invest in our employees through career development & opportunities.