Head of B2B at Black Pelican Limited

The story of Black Pelican Limited began with a need. A need to find high quality bathroom solutions in Nigeria for a family home. A need to create a place of refuge for a young couple and their growing children. This need took us on a search that led outside the country to a business called ‘Tapitalia’ in Sandton mall. It became apparent that many other Nigerians had made a similar pilgrimage to Tapitalia for their bathrooms and kitchen fittings. The gap in the Nigerian market for high quality bathroom fittings became apparent at this time as most homeowners were forced to go to Coker market in Orile for their needs or seek solutions in other parts of the world in order to get the quality they desire. The BPL idea sought to fill this gap by providing high quality products, with utmost professionalism, to discerning customers.

We are recruiting to fill the position below:

Job Title: Head of B2B

Location: Lekki, Lagos
Employment Type: Full-time

Description 
Sales & Business Development:

• Identify and approach potential clients, and convert inquiries from potential clients to sales.
• Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
• Developing strategies and action plans to improve short and long terms profitability growth in sales revenue of Key accounts.
• Keeping abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Prepare proposals and quotations for the provision of product solutions.
• Working with the Bagno Technik team in preparing installation proposals.
• Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities
• Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Comply with performance objectives and targets provided.
• Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
• Developing new sales strategies/techniques to attract new customers to the showroom.
• Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

Team Management:

• Provide technical and professional leadership to direct reports
• Manage team to ensure optimal performance.
• Support team members in pitching for and closing viable projects.
• Compile Weekly Team Reports.
• Present MPR reports on behalf of the Divisional Head when necessary.

Stakeholder Management:

• Manage or escalate as appropriate customer complaints.
• Ensure clients are offered professional and quality service to increase sales.
• Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
• Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
• Perform sales and marketing duties as directed by the Divisional head.

Requirements

• Interested candidates should possess a Master's Degree with 10 - 15 years work experience.

Application Closing Date
23rd May, 2023.

Method of Application
Interested and qualified candidates should send their Application to: career@ilbagnonigeria.com using the job title as the subject of the mail.