IT Support Officer at Terra Energy Services Nigeria Limited

Terra Energy Services and its subsidiary companies are leading suppliers of a wide range of upstream engineering and management services including manpower supply, quality management, environmental services, facilities, project and resources management, maintenance, inspection and procurement services with distinctive capabilities in the design and execution of large-scale offshore and onshore projects.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking to employ an IT support officer to assist the IT lead in driving technological innovation and ensuring the smooth running of all applicable IT infrastructure.
• The candidate will also be expected to provide essential end-user support for all in-house personnel as well all personnel on any project ongoing within the company at any given time while the employment persists.

Job Description

• We are looking for individuals who understand IT and are passionate about technological trends to join our technical team.

Duties and Responsibilities

• Analyzing data to recommend improvements to existing systems or processes.
• Setting up new computers, networks, and software for new employees
• Providing support to IT staff by answering phones, processing paperwork, and responding to user requests
• Supporting the maintenance of existing computer systems, including troubleshooting problems with hardware and software
• Assisting with computer network security by scanning for vulnerabilities and viruses
• Installing operating systems and other computer software applications on new computers
• Coordinating with other departments to ensure that all technological tools are working properly for the company.
• Collecting, analysing, and storing data for use in reports
• Providing technical support for computer hardware and software issues

Qualification

• Bachelor’s Degree in Computer Science or related field
• 3-5 years' experience in information technology management
• Comprehensive understanding of network architecture and client/server technology
• Strong problem solving and communication skills required.
• Experience in digital marketing with strong knowledge of social media
• Providing user training, support, advice and feedback
• Highly adept in Microsoft Office and Office 365 ERP
• Strong adeptness to Microsoft Teams
• Basic knowledge of programming on SharePoint
• Basic knowledge of cloud computing and internet security protocols
• Strong customer-facing skills
• Exceptional research capabilities.

Salary
Attractive.

Application Closing Date
30th May, 2023.