Delivery Operations Manager at Elo-Ex Transport Services

Elo-Ex Transport Service was established in 2014. We go beyond just providing you with logistics services, by ensuring that we manage your needs professionally and efficiently. We provide uniquely designed and tailored logistic solutions and guarantee you the best customer experience. We conduct our business with honesty, integrity, respect and the highest business and ethical standards. This allows us to build strong long-term and professional relationships with our clients.

We pride ourselves in the quality of our team of drivers, partners and back-end advisors who are not only trained to deliver our services in the best way possible, but also to understand and demonstrate the tenets of exceptional customer service when dealing with our esteemed clients.

We are recruiting to fill the position below:

Job Title: Delivery Operations Manager

Location: Lagos
Employment Type: Full-time

Job Description

• Coordinate day-to-day deliveries with dispatch riders and customers
• Ensure prompt delivery of customer good and excellent customer service
• Liaise with mechanics and part sellers for repairs and maintenance of dispatch bikes
• Manage customer database and customerbase growth
• Revenue and tax operations
• Other related tasks as maybe assigned by your manager.

Requirements

• Degree / Diploma from a recognised institution
• Proven experience in the dispatch/bike delivery community in Lagos
• Working knowledge of Microsoft Office tools (Word, Excel and PowerPoint)
• Good communication and writing skills
• Must be polite with excellent customer service skills

Application Closing Date
7th June, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online