Training Manager at FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Training Manager

Location: Lagos
Job Type: Full time
Department: Sales

About The Role

• As a Training Manager at FairMoney, you will be responsible for developing and implementing training programs for our team as required.
• You will work closely with the department heads to identify training needs and design programs that support the business objectives.

Responsibilities

• Design and implement training programs that align with the company's goals and objectives.
• Work closely with department leaders to identify training needs and develop training modules.
• Develop training materials, including presentations, manuals, and e-learning modules.
• Conduct training sessions for new and existing employees both in-person and remotely.
• Monitor training effectiveness and adjust programs as needed.
• Evaluate results of training programs and provide feedback to management.
• Develop and maintain relationships with external training venders if required.

Requirements

• Bachelor's Degree in Education, Psychology, Business Administration, or a related field.
• At least 5 years of experience in developing and implementing training programs.
• Experience training Account Officers and Client Relationship Managers.
• Excellent presentation and communication skills.
• Experience working in mobile banking or financial services industry is a plus.
• Ability to work in a fast-paced environment and meet established deadlines.
• Experience with e-learning platforms and software.
• Previous experience working with a L&D consulting firm is an added advantage.
• Strong organizational and time management skills.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off.

Application Closing Date
Not Specified.