Service Reconciliations Executive at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Service Reconciliations Executive

Location: Lagos
Department: Group Core Operations

Job Purpose

• To deliver standard business operations/monitoring services to retain existing customers in relation to reconciliation of internal systems and external systems.

Key Responsibilities

• Deliver standard business operations services to retain existing customers in relation to reconciliation of internal systems and external partner value delivery information.

Transaction Reconciliation:

• Reconcile the amounts credited to Interswitch by settlement bank against what Interswitch debited itself to remit to card acceptors for the Co-acquiring services (VISA, Verve cross border, UPI, Discover, Amex, JCB etc)
• Reconcile transaction details from Card scheme against transaction details from Interswitch settlement reports for the Third-party processing services (GTB, ABP, EBN etc)
• Reconcile Independent Network Member transactions against details hosted within Interswitch (i.e. PTSPs, Terminal Owners) for resettlement where applicable.
• Reconcile transaction details from connected systems within a chain which come together to provide a service to ensure that processed transactions on all systems maintain the same information hence guarantying transaction integrity. i.e. Postilion switches, Product Platforms, 3rd Party Apps deployed at ISW (e.g. GMPP)
• Reconcile transaction details between internal Interswitch systems and external value delivery systems for all transactions to allow for settlement adjustment where value has not been delivered as expected (Telcos, Billers, Financial institutions etc)

 Business Account reconciliation reporting:

• Generate Account entries reports for the Finance Mgt team with respect to entries to be found in the suspense/operating accounts used for transaction processing (POS Settlement account, Co-acquiring settlement account, UPI settlement account, Verve global settlement account etc)

 Value Monitoring:

• Pending transactions Monitoring & resolution
• Service Notification monitoring & resolution

Data Collection & Analysis:

• Collate and analyse data using pre-set tools, methods and formats.

Education and Experience
Academic Qualification(s):

• B.Eng. / B.Sc. in a relevant field.

Professional Qualification(s):

•  N/A however relevant experience in EFT systems is an advantage

Experience (Number of relevant years):

• 0 - 2 years.

Application Closing Date
8th June, 2023.