Site Reliability Engineer at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Site Reliability Engineer

Location: Lagos
Department: Technology

Job Purpose

• Manage Availability and Capacity on the Core Applications.
• Provide support for the Applications and ensure their optimal performance.
• Implement setup of new Applications in the company’s environment.

Key Responsibilities

• Design, implement, and maintain highly available and scalable infrastructure.
• Collaborate with development teams to ensure applications are built with reliability and performance in mind.
• Monitor system performance, identify bottlenecks, and proactively implement optimizations to improve system efficiency.
• Develop and maintain automation tools for deployment, configuration, and monitoring of systems and services.
• Conduct system capacity planning and provide recommendations for scaling resources to meet growing demands.
• Identify and resolve complex technical issues related to infrastructure, networking, and application performance.
• Implement and improve monitoring, alerting, and logging systems to ensure timely detection and resolution of incidents.
• Collaborate with cross-functional teams to define and implement best practices for infrastructure, deployment, and operational processes.
• Participate in on-call rotation and provide timely response and resolution to production incidents.
• Stay up-to-date with industry trends and emerging technologies in cloud computing and infrastructure automation.
• Strong experience with on prem infrastructure and cloud platforms such as AWS, Azure.
• Proficiency in infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
• Solid understanding of containerization technologies such as Docker and orchestration tools like Kubernetes.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Deep knowledge of Linux systems administration and networking concepts.
• Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK Stack.

Education and Experience
Academic Qualification(s):

• Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL) is an advantage Experience (Number of relevant years):
• 3 - 4 years of experience in a similar SRE or infrastructure engineering role.

Application Closing Date
9th June, 2023.