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Field Sales Specialist - SME Segment at IPNX Nigeria Limited

Posted on Thu 25th May, 2023 - hotnigerianjobs.com --- (0 comments)


ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Field Sales Specialist - SME Segment

Location: Lagos
Employment Type: Full-time
Division: Retail
Function: Sales & Business Development
Department: Sales
Reporting to: Head, ipNX Retail Sales
Location: Lagos
Travel Frequency: Minimal
Work Schedule: Monday to Friday (8am to 5am)

Purpose of the Job

  • To grow and develop the SME segment of the retail broadband connectivity market.
  • Facilitate network coverage expansion, increase revenue and sales volume as well as position the organisation as the dominant brand in the SME space.
  • Penetrate the segment and become the preferred internet service provider for small businesses, hotels, churches, schools, restaurants and bars, recreation centres, hospitals etc.

Deliverables
Expected Key Results:

  • Grow customer pipeline within the SME segment for ipNXFOS.
  • Generate and qualify leads within assigned territories for immediate conversion
  • Grow customer-base in alignment with approved sales targets.
  • Acquire and onboard customers to achieve sales objectives.
  • Carryout supervisory role within the SME segment
  • Lead performance efforts of the Field Sales Operations (SME Segment) by coordinating activities of direct sales executives and putting measures in place for the attainment of individual sales targets
  • Facilitate network coverage expansion Identify growth opportunities and existing coverage gaps in cities of operation.
  • Acquire access and submit relevant documentation for site surveys and Fibre-To-The-
  • Premise (FTTP) deployments.
  • Achieve Return on Investment (ROI) targets within coverage areas.
  • Deepen market penetration and achieve minimum of 65% Uptake to Homes Passed ratio within the first (1st) year of deployment.
  • Grow adoption and revenue for other ipNX Retail
  • Division products and services such as Connected Homes, Connected Office and Voice.
  • Achieve defined sales targets by targeting relevant market for each of the products and services offered by the Retail Division.
  • Customer Relationship Management Cultivate and maintain cordial customer relations with small and medium enterprises on the network to achieve high retention
  • Increase average revenue per user (ARPU) Position high-end products and services for adoption so majority of the customers are subscribed to the higher service plans
  • Business Productivity Analyze competitive environment to support and improve pricing, services and product development strategies as well as sales efforts.
  • Develop cross - selling relationships with SMEs and develop value propositions for differentiating product offerings.
  • Collate and manage robust industry/regional data for insightful data analytics
  • Reporting Provide management with necessary sales reports, budgets, sales plan and market analysis for the region.
  • Ensure reports contribute to business insight
  • Decision-making, and minimize overall report burden.
  • Closing Coordinate with relevant technical and service delivery teams to deliver excellent onboarding experience for the customer.
  • Coordination and support of client-initiated Request for Proposal (RFP), Request for Information (RFI) and Request for Tender (RFT).

Demonstrate (Key Competencies)
Educational Qualifications & Functional Skills:

  • BSc. or HND in Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding of communications Network, Experience in a b2b, B2C sales environment; field sales, consistent track record of success in achieving product effectiveness and customer experience targets.
  • Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting.
  • Good Microsoft office suite competence.
  • Exemplary communication skills - both face to face and over the telephone.
  • Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 2 years’ experience within the telecoms, FMCG space or the banking/insurance sector; knowledge of retail market, competitor behavior and strategy, including related product dynamics and product management.
  • Must demonstrate interpersonal capabilities and leadership.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Dimensions.

Application Closing Date
30th May, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  

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