Posted on Thu 25th May, 2023 - hotnigerianjobs.com --- (0 comments)
ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
We are recruiting to fill the position below:
Job Title: Field Sales Specialist - SME Segment
Employment Type: Full-time
Function: Sales & Business Development
Reporting to: Head, ipNX Retail Sales
Travel Frequency: Minimal
Work Schedule: Monday to Friday (8am to 5am)
Purpose of the Job
To grow and develop the SME segment of the retail broadband connectivity market.
Facilitate network coverage expansion, increase revenue and sales volume as well as position the organisation as the dominant brand in the SME space.
Penetrate the segment and become the preferred internet service provider for small businesses, hotels, churches, schools, restaurants and bars, recreation centres, hospitals etc.
Expected Key Results:
Grow customer pipeline within the SME segment for ipNXFOS.
Generate and qualify leads within assigned territories for immediate conversion
Grow customer-base in alignment with approved sales targets.
Acquire and onboard customers to achieve sales objectives.
Carryout supervisory role within the SME segment
Lead performance efforts of the Field Sales Operations (SME Segment) by coordinating activities of direct sales executives and putting measures in place for the attainment of individual sales targets
Facilitate network coverage expansion Identify growth opportunities and existing coverage gaps in cities of operation.
Acquire access and submit relevant documentation for site surveys and Fibre-To-The-
Premise (FTTP) deployments.
Achieve Return on Investment (ROI) targets within coverage areas.
Deepen market penetration and achieve minimum of 65% Uptake to Homes Passed ratio within the first (1st) year of deployment.
Grow adoption and revenue for other ipNX Retail
Division products and services such as Connected Homes, Connected Office and Voice.
Achieve defined sales targets by targeting relevant market for each of the products and services offered by the Retail Division.
Customer Relationship Management Cultivate and maintain cordial customer relations with small and medium enterprises on the network to achieve high retention
Increase average revenue per user (ARPU) Position high-end products and services for adoption so majority of the customers are subscribed to the higher service plans
Business Productivity Analyze competitive environment to support and improve pricing, services and product development strategies as well as sales efforts.
Develop cross - selling relationships with SMEs and develop value propositions for differentiating product offerings.
Collate and manage robust industry/regional data for insightful data analytics
Reporting Provide management with necessary sales reports, budgets, sales plan and market analysis for the region.
Ensure reports contribute to business insight
Decision-making, and minimize overall report burden.
Closing Coordinate with relevant technical and service delivery teams to deliver excellent onboarding experience for the customer.
Coordination and support of client-initiated Request for Proposal (RFP), Request for Information (RFI) and Request for Tender (RFT).
BSc. or HND in Engineering / Computer Science / Marketing / Sales / related disciplines
Understanding of communications Network, Experience in a b2b, B2C sales environment; field sales, consistent track record of success in achieving product effectiveness and customer experience targets.
Demonstrate a high level of organization and quality with multitasks, efficiency & priority setting.
Good Microsoft office suite competence.
Exemplary communication skills - both face to face and over the telephone.
Ability to communicate effectively at all levels of an organization.
At least 2 years’ experience within the telecoms, FMCG space or the banking/insurance sector; knowledge of retail market, competitor behavior and strategy, including related product dynamics and product management.
Must demonstrate interpersonal capabilities and leadership.