Posted on Fri 26th May, 2023 - hotnigerianjobs.com --- (0 comments)
Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.
We are recruiting to fill the position below:
Job Title: Senior Product Manager
Location: Lagos
Department: Product
About the Role
The Senior Product Manager will own and lead the development of one or more features for Carbon, with a focus on improving conversion and customer experience in their customer journey(s).
You will play a critical part in defining and executing the product vision, strategy, and roadmap for these areas of the product.
Your technical acumen, effective communication skills, commercial awareness, and laser focus on data will enable you to collaborate cross-functionally to ensure your products and features positively impact the daily lives of our customers while helping Carbon to be the best credit-led digital bank on the continent.
Responsibilities
Define, communicate, and execute a product roadmap for feature(s) you own
Collaborate with engineering, design, and business teams to discover, design, prioritize, build, and test products or features that meet the needs of users
Develop product specifications, documentation, and wireframes to effectively communicate product vision
Develop and manage product backlog and prioritization, balancing product hygiene with business needs
Collaborate closely with the marketing and growth teams on experiments to improve growth and conversion
Proactively gather quantitative and qualitative data from customers to improve the product
Measure and analyze product performance data, using the data and insights to inform future product and business decisions
Drive innovation and continuous improvement by exploring new and emerging technologies to improve the product. Embedding good practice in the company on product topics such as Definitions of Ready / Done, Prioritisation, Discovery, and Testing
Requirements
Understanding relational databases is required, and SQL knowledge is preferred.
Knowledge of widely used SaaS tools such as Retool, Tableau & Jira is required.
Experience with Agile methodologies and tools is required.
Strong familiarity with methods and tools for testing, validation, and conversion rate optimization.
You’ll come with at least 4 years of B2C product experience, along with a track record of shipping impactful products in Payments, Fintech, or within a regulated environment.
You’ll bring experience gathering customer data and working with large data sets to drive product decisions
You’ll have strong project management skills with an ability to prioritise and manage projects simultaneously
An entrepreneurial approach with the ability to self-start in a fast-paced environment with high autonomy.
Experience driving multiple teams (customer success, engineering, marketing, etc) toward a common business and customer outcome.
Line management experience is preferred.
Benefits
A great and upbeat work environment populated by a multinational team.