Financial Products Operations Manager at Palmpay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Financial Products Operations Manager

Location: Ikeja, Lagos
Employment type: Full-time
Career level: Manager / Supervisor

Job Description

• We’re looking for an experienced Financial Operations Manager with a passion for optimizing product performance and a keen understanding of the savings and stock markets.

Responsibilities

• Drive user growth and engagement for our financial products through targeted marketing campaigns and strategic initiatives.
• Conduct in-depth user analysis to identify trends, patterns, and opportunities for product optimization and customer satisfaction improvement.
• Perform data analysis to track key performance indicators (KPIs) and provide insights to stakeholders for informed decision-making.
• Conduct competitor analysis to benchmark our financial products against industry trends and identify areas for improvement and differentiation.
• Collaborate with cross-functional teams, including product development, marketing, and customer support, to ensure seamless product operations and excellent user experiences.

Qualifications

• Minimum of 3 years of relevant work experience in internet product operations.
• Comprehensive knowledge of financial products, including an understanding of the savings and stock trading markets.
• Strong analytical skills and ability to perform data-driven decision-making.
• Proven experience in user analysis, competitor analysis, and user research.
• Ability to collaborate and work effectively with colleagues from diverse cultural backgrounds.

Application Closing Date
Not Specified.