Administrative and Visa Officer Trainee at Filii Magna Limited

Filii Magna is a Premium Visa & Immigration Consultancy Company, a leading global provider of Travel Documentation, Visa Application Services, Travel Consultancy and Expatriate documentation advisory to Corporations, Government Agencies, and Individuals. We are the fastest-growing specialists in Professional Visa & Immigration Consultants in the travel industry.We understand the intricacies and the challenges faced by our clients in handling Travel Documentation and Visa Applications. We offer professional Travel Consultancy services to various client categories such as individuals, Companies, Government Agencies, and parastatals with the aim to achieve positive results in your travel needs.

We are recruiting to fill the position below:

Job Title: Administrative and Visa Officer Trainee

Location: Lagos
Employment Type: Full-time

Duties and Responsibilities

• Visa and Travel Documentation Services administrative support.
• Proactively update and manage client database for the company.
• Conduct regular client feedback surveys to ensure clients are satisfied with the Organization’s products and services.
• Schedule regular meetings with clients to maintain a cordial and professional working relationship.
• Visa Processing and Travel Documentation handling.
• Vet and Approve all Client’s Travel Documents.
• Ensure that all Organizations' Policies are followed in both written and verbal relations with Clients.
• Ensure that all Communication with Clients is treated with the utmost confidentiality.
• Assist Clients in filling out online application forms.
• Ability to manage client Inquiries and emails.
• General Office Admin and operations support.

Qualifications, Experience, and Competencies

• A B.Sc / BA / HND or OND in Business Administration, International Relations, Social Sciences, or any related discipline with a minimum of Second-Class Lower (2:2).
• Entry-level role or National Youth Service Corp Member.
• Must have an interest in doing all kinds of Countries' Visa applications across different regions of the world.
• Any additional certification related to law, travel, and visa immigration consultancy will be considered as an advantage.
• Marketing ability would be an advantage.
• Proven experience in client Relations or Relationship Management.
• Background in customer service; industry knowledge is an advantage.
• Proficiency in MS Office and knowledge of operating standard office equipment.
• A customer-oriented attitude.
• Willingness and Readiness to learn.
• Excellent communication, negotiation, and management skills.
• Problem-solving attitude.

Salary
N50,000 - N100,000 monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: hr.admin@filiimagna.com using "Visa Processing Officer Application" as the subject of the mail.

Note

• Only successful candidates will be contacted to proceed to the next stage.
• The role requires - an immediate start - The applicant must be available to start immediately and must reside around Lekki-Ajah or its environs.