Product Manager (Onboarding) at Kuda Bank

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We're a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name 'Kuda' which means 'love' in Shona, a language spoken in the southern part of Africa.

We're giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We've raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

We are recruiting to fill the position below:

Job Title: Product Manager (Onboarding)

Location: Lagos
Job Type: Full time
Category: Product

Role Overview

• We're searching for an experienced Product Manager to join the Growth team at Kuda. As a member of the Product Growth function, you will be responsible for owning the development and execution of our product strategy for customer onboarding.
• As a Product Manager in Growth, you’ll partner with our Growth (Marketers), Design, Engineering, Analytics, Data Science and Core Product teams to create a roadmap full of features, products, experiments and understanding which will help Kuda to grow sustainably.
• You'll work with a high-performing, entrepreneurial, and product-focused group of engineers and designers, in a highly collaborative and fun environment.
• In this exciting role, you'll have the opportunity to make a massive impact on the company, the product and most importantly, on the lives and livelihoods of our amazing users!

Responsibilities

• Take full ownership of the onboarding funnel metrics, utilising these to direct your roadmap, share performance with C-Suite executives and spot day to day issues
• Develop and execute a product strategy for onboarding, focused on identifying pain points and prioritising opportunities for growth and innovation
• Together with our Product Lead for Growth, you will create a clear vision for how we execute and continuously improve our onboarding journeys.
• Own the full product discovery and delivery process from identifying the problem to ideating/research to delivering and then iterating
• Develop, prioritise and regularly review your roadmap ensuring your key metrics align with Kudas OKRs.Then, build consensus, and coordinate with a team of engineers, designers, and analysts to ship high-quality experiences.
• Build world-class growth focused experiments and features using data, research and collaboration to lead your thinking. Define methods and metrics for identifying success and failure
• Utilise, and build on, our best in class Growth Stack to understand problems and evaluate changes you make
• Coordinate resources, and create project timelines, to ensure on-time delivery with the highest quality
• Deliver features and products that will create amazing user experiences and validate these with customers

Requirements

• 3+ years of experience in product management specifically working on onboarding journeys.
• You will have a strong understanding of the mobile ecosystem.
• Test & Learn Mindset; you are focused on failing and learning fast using experiments and data to lead the way.
• Making an Impact: you have a proven track record delivering impactful changes
• A data-driven self-starter who can work with the other product managers in the group to own the onboarding funnel metrics - obsessed with bringing on more, higher quality, new customers.
• Data Confident; you are comfortable using, manipulating and analysing data to help understand problems or measure outcomes.
• Bias for Execution; you focus on defining the right MVP, making difficult trade-offs, and shipping effective features.
• Exceptional Curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success
• Ability to analyse data from a variety of sources to identify key insights, pinpoint optimisation opportunities, and inform product decisions

Advantageous:

• AB Testing Experience
• Worked within the Fintech space.
• Knowledge of African markets.
• An obsession with user experience.
• A desire to build something great.

Benefits
Why Join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option.

Application Closing Date
Not Specified.