Housekeeping Room Attendant at Premium Swiss Hotels and Resorts

Established in 2015, Premium Swiss Hotels & Resorts boasts a specialized team in the hospitality industry, with experience spanning across 25 years. Our head office is located in Zurich - Switzerland, and our regional offices are; Cairo, Egypt - Middle East & North Africa, Lagos, Nigeria - West Africa & Nairobi, Kenya - East Africa.

We are recruiting to fill the position below:

Job Title: Housekeeping Room Attendant

Location: Lekki, Lagos
Employment Type: Full-time

Position Overview

• The Hotel Room Attendant plays a crucial role in ensuring the cleanliness and comfort of the hotel rooms.
• They are responsible for maintaining high standards of cleanliness, providing excellent customer service, and ensuring guest satisfaction.
• The Hotel Room Attendant will be part of a dynamic team dedicated to creating a positive and memorable experience for hotel guests.

Responsibilities

• Clean and sanitize assigned hotel rooms and bathrooms, including dusting, vacuuming, mopping, and making beds.
• Ensure that all amenities and supplies are replenished in the rooms, such as towels, toiletries, and linens.
• Report any maintenance or repair issues in the rooms to the appropriate department.
• Follow established procedures for handling and disposing of waste and hazardous materials.
• Respond promptly and courteously to guest requests or complaints, and take appropriate action to resolve any issues.
• Maintain a professional and friendly demeanor while interacting with guests, providing exceptional customer service at all times.
• Adhere to all safety and security procedures, including the proper use of cleaning chemicals and equipment.
• Collaborate with other hotel staff to ensure a smooth and efficient operation.
• Maintain confidentiality and respect guest privacy at all times.
• Attend training sessions and meetings as required.

Qualifications

• High School Diploma or equivalent.
• 2+ years relevant work experience.
• Prior experience in a similar role in the hospitality industry is preferred.
• Strong attention to detail and ability to work independently with minimal supervision.
• Excellent time management skills and the ability to prioritize tasks effectively.
• Good physical stamina and the ability to perform repetitive tasks.
• Exceptional customer service skills and a positive attitude.
• Strong communication skills, both verbal and written.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Familiarity with health and safety regulations in the hospitality industry.
• Flexibility to work in shifts, including weekends and holidays.

Salary
N200,000 Monthly.

Application Closing Date
19th June, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.

Note: This job description is a general outline of responsibilities and qualifications for the Hotel Room Attendant role. Additional duties may be assigned as needed, and the job description may be modified to meet the changing needs of the hotel.