Account Manager at Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client’s needs with precision.

We are recruiting to fill the position below:

Job Title: Account Manager

Location: Okota - Isolo, Lagos
Employment Type:

Job Description

• We are seeking a highly skilled and professional Account Manager to join our team.
• As a Professional Account Manager, you will be responsible for managing and growing a portfolio of key accounts.
• Your primary focus will be on fostering strong client relationships, identifying opportunities for business expansion, and ensuring client satisfaction.
• This role requires exceptional communication and negotiation skills, a strong business acumen, and the ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Build and maintain strong relationships with assigned key accounts, serving as the primary point of contact.
• Develop a deep understanding of clients' business needs, goals, and challenges to provide tailored solutions that drive client success.
• Actively engage with clients to identify opportunities for upselling, cross-selling, and expanding service offerings.
• Collaborate with internal teams, including sales, operations, and customer support, to ensure seamless service delivery and exceed client expectations.
• Conduct regular business reviews with clients to assess performance, address concerns, and identify areas for improvement.
• Develop and execute account plans and strategies to maximize client retention and revenue growth.
• Monitor market trends, industry developments, and competitor activities to identify potential risks and opportunities for clients.
• Prepare and deliver persuasive sales presentations, proposals, and contracts to secure new business opportunities.
• Negotiate pricing, contracts, and terms with clients, ensuring profitability while maintaining client satisfaction.
• Provide accurate sales forecasts, reports, and updates on account activities to management.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field. MBA is a plus.
• Professional qualification or membership in accounting professional bodies (foreign or local)
• 5+ years of experience in financial leadership roles, with a track record of success in driving growth and profitability in a complex business environment
• Proven track record of success in a similar account management role, preferably in a B2B environment.
• Strong communication, interpersonal, and relationship-building skills, with the ability to establish trust and credibility with clients.
• Excellent negotiation and persuasion abilities to achieve mutually beneficial outcomes.
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven recommendations.
• Results-oriented with a proven ability to meet and exceed sales targets.
• Strong problem-solving skills and ability to think strategically.
• Proficiency in sage 300 software and Microsoft Office Suite.
• Experience in the transportation industry or a related field is highly desirable.
• Ability to work independently and as part of a team in a dynamic and fast-paced environment.

Remuneration
N250,000 - N400,000 Monthly

Application Closing Date
30th August, 2023.