Operations Officer at Lance Trend Limited

Lance Trend Limited is an ICT company that deals in all brands of IT Gadgets. We are an ICT firm, a solely indigenous company with all its Directors in Nigeria.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Ketu, Lagos
Employment Type: Full-time

Job Description

• We are seeking an enthusiastic and knowledgeable ICT Operations Manager (Assist.) to promote our ICT / Logistic solutions.
• In this role, your duties will include familiarizing yourself with the technical specifications of our products, Logistics Administration and Management.

Responsibilities

• Highly grounded in employee discipline and management.
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews via preparing and completing action plans; implement importation documents, sales productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving products, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and product layout and implement changes
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident-free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Manage relationships with key operations vendors
• Track vendor pricing, rebates, and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as a primary point of contact when there are customer issues related to product quality, customer service, or accidents and mishaps on-site.
• Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and other issues at department meetings
• Work closely with the inventory manager and Warehouse team to perform an analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right products, maintaining solid inventory data, and reducing sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with valid Employment Laws.

Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification with 5 - 10 years of work experience.

The Operations Manager must acquire the following qualities:

• Conflict Management, and Organizational Skills
• Excellent Decision-Making Tactics
• Good People management skills
• Excellent Data Entry/processing skills
• Must be Dependable and Deadline-Oriented
• Excellent Reporting and Problem-Solving Skills.
• Ability to develop a budget with Critical Thinking Skills.
• Fantastic Problem Solving/Planning Skills
• Excellent Communication Skills, Persuasiveness, Influencing, and Leading Skills.
• Ability to Delegate, Teamwork, and negotiation skills.
• Adaptability Can manage Stress, Tolerance, and Business Negotiation tactics.
• Team Work, Project Management, and Business Management.

Application Closing Date
30th June, 2023.