Travel Consultant at Konga Nigeria

Konga is a leading player in the Nigerian e-commerce space, with over a thousand (1000) employees across the country, over 35 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express, Konga Health, Konga Food, etc.

We are to recruiting fill the position below:

Job Title: Travel Consultant

Location: Lagos
Department / Division Unit: Konga Travels and Tours
Reports to: VP, KTT
Hours of Work: 8am - 5pm

Job Objectives / A Brief Overview of the Role

• In the travel consultant role, the job holder researches domestic and international places of interest.
• You will book travel arrangements and develop new customers while maintaining existing ones.
• Success in this position will be demonstrated by the effective execution of all your responsibilities.

Job Responsibilities

• Book flight and other transportation arrangements as well as lodging and tours
• Provide information about travel destinations and accommodations to customers
• Communicate with vendors of travel-related products to get the best deals.
• Market and sell holiday and other specialized tour packages.
• The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
• Present, promote and sell products/services using solid arguments to existing and prospective to customers - corporate and individual.
• Perform cost-benefit and needs analysis of existing/potential corporate clients to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Create new corporate accounts.
• Reach out to corporate organizations through coldcalling.
• Expedite there solution of customer conflicts and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market's potential, track sales and status reports.

Application Closing Date
Not Specified.