Sales Representative at Owens and Xley Consults

Owens and Xley is a Small Business Advisory and Consulting Company in Lagos, Nigeria. Our services include of Small Business Startup and Set up, Business Plan preparation, Business Process Design and Business Strategy Formulation. We know the role good planning plays in any business and its associated costs; and the initial capital challenges faced by a small business which is why we have developed solutions which ensure that small business owners have access to technical skills but at a fraction of the cost.

We are recruiting to fill the position below:

Job Title: Sales Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Description
Pre-Sales:

• Confirm that the POS is charged and ready for store opening (i.e. to allow you to log in, clock in & set up your drawers).
• Ensure the office phone is switched on at the beginning of the day and off at the close of business.
• Ensure the retail store is clean, smells nice and the AC is switched on.
• Ensure the changing room is clean, smells nice and the AC is switched on.
• Ensure all hangers and racks are fully restocked after every sale.
• Ensure items are appropriately positioned to allow shoppers to see the labels.
• Attach price tags to items on the shop floor and double-check pricing and tags for accuracy.
• Double-check and confirm that all discount pricing matches the information in the POS system.

Sales / Customer Service:

• Respond to inquiries from customers, take orders and follow through till delivery.
• Receive customers into the store in a friendly yet polite and professional tone.
• Guide customers by ushering them to hangers and racks, suggesting items they could buy.
• Assist customers in making selections from the diverse range of outfits available.
• Record sales by creating and updating customer profile records in the POS terminal.
• Process cash and card payments, watching for shoplifters and fraudulent shoppers.
• Categorize sales (in-store or online) and take notes of deliveries made to customers.

After-Sale:

• Prepare end-of-day reports.
• Check cash drops and ensure accuracy.
• Balance cash registers with receipts.
• Stay up to date with special promotions and communicate with customers.
• Follow up with customers for repeat purchases and referrals.

Requirement

• Candidates should possess relevant qualifications.

Application Closing Date
4th July, 2023.