Product Manager for Payment Terminal Solutions at Payzeep Technologies - Cavista Holding

Payzeep provides a range of financial services to individuals, merchants, banks, and government agencies. Our services are designed to help businesses and organizations streamline their payment processing and collection operations, providing a convenient and secure way for customers to pay for goods and services.

PayZeep has positioned itself to solve these problems by providing innovative products and services to help address the challenges of financial inclusion, cost of financial service delivery, and financial literacy. We provide secure and efficient payment processing and collection services across all payment channels to help increase financial service depth and touch the lives of people even at the grassroot.

We are recruiting to fill the position below:

Job Title: Product Manager for Payment Terminal Solutions

Location: Lagos

About the Job

• We are seeking a Product Manager for Payment Terminal Solutions, you will play a pivotal role in defining and executing the product strategy and roadmap for our company's payment terminal solutions.
• You will work closely with cross-functional teams, including development, design, sales, and Client delivery, to deliver innovative and customer-centric payment solutions that meet the needs of our clients.
• Your primary focus will be on understanding market trends, gathering customer insights, and translating them into actionable plans to drive the success of our payment terminal products

Responsibilities
Product Strategy and Roadmap:

• Define and communicate a clear product strategy and vision for the payment terminal solutions, aligned with the company's overall goals and objectives.
• Conduct market research, competitive analysis, and customer feedback analysis to identify market trends, customer needs, and product opportunities.
• Develop a comprehensive product roadmap that outlines the timeline, priorities, and key milestones for the payment terminal solutions.

Product Planning and Execution:

• Collaborate with cross-functional teams, including development, design, and operations, to define detailed product requirements and specifications.
• Prioritize features and enhancements based on business value, customer needs, and technical feasibility.
• Work closely with the development team to ensure timely and successful product delivery, managing the product lifecycle from ideation to launch and post-launch activities.

Customer Insights and Feedback:

• Conduct user research, customer interviews, and usability studies to gain deep insights into customer needs, pain points, and behaviors related to payment terminal solutions.
• Continuously gather customer feedback through surveys, user testing, and feedback channels to inform product improvements and identify opportunities for innovation.
• Serve as a customer advocate, representing their voice within the organization and ensuring their needs are met through product development initiatives.

Cross-functional Collaboration:

• Collaborate with the design team to create intuitive and user-friendly interfaces for the payment terminal solutions, ensuring a seamless user experience.
• Partner with sales and marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials.
• Work closely with the operations team to ensure smooth deployment, maintenance, and support processes for the payment terminal solutions.

Performance Monitoring and Analysis:

• Define key performance indicators (KPIs) for the payment terminal solutions and regularly monitor and analyze product performance against set targets.
• Utilize data analytics and insights to drive data-driven decision-making, identify areas for improvement, and optimize the product features and functionalities.
• Stay informed about industry trends, emerging technologies, and regulatory changes in the payment solutions domain to ensure our product remains competitive and compliant.

Qualifications

• Proven experience of 4+ years in product management, preferably in the fintech or payment solutions industry.
• Strong understanding of Nigerian fintech ecosystem, payment terminal solutions, including POS systems, card readers, mobile payment solutions, and related technologies.
• Demonstrated ability to translate customer insights into actionable product plans and strategies.
• Proficient in product management frameworks and methodologies (e.g., Agile, Scrum).
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional communication and collaboration skills to effectively work with cross-functional teams and stakeholders.
• Strong project management abilities, with the ability to manage multiple projects and priorities simultaneously.
• A strategic mindset with a focus on innovation and continuous improvement.
• As a Product Manager for our Payment Terminal Solutions, you will have the opportunity to shape the future of our company's payment solutions offerings.
• You will be at the forefront of driving product innovation, customer satisfaction, and business growth. If you are passionate about leveraging technology to deliver exceptional payment experiences, we would love to hear from you

Application Closing Date
Not Specified.