SME Lending Manager at Renmoney

Renmoney is a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting to fill the position below:

Job Title: SME Lending Manager

Location: Ikoyi, Lagos
Employment Type: Full Time
Industry: Financial Services
Department: Sales
Reports to: Head, Sales

Job Description

• We are seeking a highly motivated and experienced professional to join our organization as a Manager for our SME (Small and Medium Enterprises) lending sales team.
• As the Manager, you will be responsible for leading and managing a team of sales professionals focused on acquiring and servicing SME clients.
• Your primary objective will be to drive sales growth, meet revenue targets, and ensure exceptional customer service while adhering to lending policies and regulations.

Position Overview / General Function

• To grow new business through the development of valuable relationships with customers providing value to all stakeholders.
• Identify and implement the Renmoney strategic initiatives, with special emphasis on the business strategies that achieve growth of customer base, increase awareness for Renmoney products and services, and provide unmet needs regarding financial wellness in the geographical location that we serve
• Identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals. In this role, your duties will include meeting with clients to set up the loan application process, gathering required financial documentation, and approving or denying loan requests based on your financial calculations.

Responsibilities and Duties

• Provide leadership, guidance, and coaching to a team of SME lending sales representatives.
• Set clear performance expectations and goals for the team and monitor individual and team performance regularly
• Identify market trends, customer needs, and competitor activities to adjust the sales approach and maintain a competitive edge
• Drive the sales process, including prospecting, lead generation, client meetings, loan structuring, and deal closing
• Build and maintain strong relationships with key clients, strategic partners, and industry influencers.
• Collaborate with internal stakeholders, including credit risk, operations, and product teams, to ensure seamless loan origination and servicing processes
• Resolve customer issues and concerns promptly, ensuring high levels of customer satisfaction.
• Monitor sales team performance against targets, KPIs (Key Performance Indicators), and other performance metrics
• Provide regular reports and analysis to senior management, highlighting team achievements, challenges, and opportunities
• Stay updated on industry best practices, regulatory changes, and market developments to mitigate potential risks
• Conduct periodic audits and reviews to ensure adherence to lending policies and procedures

Requirements

• Bachelor's Degree in Business, Finance, or a related field. An advanced degree would be a plus
• Proven experience (7+ years) in sales management, preferably in SME lending or commercial banking.
• Strong knowledge of SME lending products, services, and industry trends
• Excellent leadership and team management skills, with a track record of successfully driving sales performance and achieving targets
• Strong relationship-building and networking abilities
• Exceptional communication and presentation skills
• Sound understanding of credit risk assessment, underwriting, and loan structuring
• Familiarity with relevant regulations and compliance requirements in the lending industry

Application Closing Date
Not Specified.