Telesales Account Managers (Retail) at TradeDepot

TradeDepot is a B2B eCommerce and embedded finance company building the largest digital network of retail outlets in Africa and changing the way FMCG brands distribute products to over 5 million retailers on the continent. Our mission is to be “The SUPPLY PARTNER of Africa’s retail outlets” by leveraging technology to give the retailers what they want when they want it.

We are recruiting to fill the position below:

Job Title: Telesales Account Manager (Retail)

Location: Lagos

Responsibilities
Sales Prospecting:

• Conduct thorough market research to identify and target potential retail convenience stores that would benefit from exclusive access to TradeDepot's brands.
• Utilize various sources and tools to gather relevant data and create a robust prospect list.

Sales Pitching:

• Engage prospects through outbound calls, effectively communicating the unique value proposition of TradeDepot's exclusive brands and associated services.
• Deliver compelling sales pitches, highlighting the benefits of partnering with TradeDepot for increased sales and profitability.

Sales Closing:

• Employ effective negotiation and persuasion techniques to close deals with prospective clients. Overcome objections, address concerns, and present compelling reasons for retail convenience stores to choose TradeDepot as their exclusive supplier.

Product Knowledge:

• Maintain a deep understanding of TradeDepot's brands, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics to position TradeDepot as a leading provider of high-quality products.

Value-added Services:

• Clearly articulate and promote TradeDepot's value-added services, such as in-store execution, merchandising support, and gondola deployment. Demonstrate how these services enhance the sales potential and overall customer experience.
• Educate potential clients on TradeDepot's Merchant Program, explaining its benefits and ease of implementation.
• Highlight the advantage of deploying a point of sale terminal to facilitate payment acceptance, making transactions seamless for the retail convenience stores.

Relationship Building:

• Establish and nurture strong relationships with prospective clients. Understand their unique needs and challenges, and position TradeDepot as a trusted partner to address those needs. Build rapport through active listening and effective communication.

Sales Reporting:

• Maintain accurate and up-to-date records of sales activities, including leads, prospect interactions, and conversion rates. Provide regular reports to management, outlining progress, challenges, and opportunities.

Qualifications

• Bachelor's Degree in Business, Marketing, or a related field is preferred.
• Proven track record in inside sales or telesales, preferably in the retail industry.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to build and maintain relationships with key decision-makers.
• Highly motivated and target-driven.
• Excellent organizational and time management skills.
• Solid understanding of retail convenience store operations.
• Familiarity with merchandising and in-store execution is a plus.
• Knowledge of payment acceptance systems, including point of sale terminals, is desirable.
• Proficiency in using CRM software and sales-related tools.

Application Closing Date
31st July, 2023.