Lab Customer Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)

Demyhealth Clinic and Genomic Medicine (DCGM) is the pioneering Genomic medicine services in Nigeria in partnership with a UK based ISO certified bioscience laboratory in delivering over 5000 tests in Nigeria, including test not currently offered by any lab in Nigeria. We specialize in Invitro-diagnostics, in addition we also service Life science industries such as Pharmaceutical, Veterinary, food & beverage industries via our subsidiary company GTL.

We are recruiting to fill the position below:

Job Title: Lab Customer Service Representative

Location: Anambra
Employment Type: Full-time

Administrative Duties

• Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
• Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
•  Provide other registration/clerical, and billing support as required.
• Ensure proper housekeeping.
• Perform all duties and responsibilities with understanding and respect for the patient’s rights
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc. / HND in Biological Sciences
• Previous Experience 2 - 4 years post-graduation experience

Knowledge, Skills, and Abilities:

• Excellent communication and interpersonal skills.
• Excellent organizational skills to manage multiple tasks promptly.
• Proficient use of clinical laboratory information systems.

Application Closing Date
14th July, 2023.